Cannot find default .DLL

[Guest]

When I run Outlook 2002 an error mesage appears saying it can't find the
default .DLL. It then asks me if I want to open the default system folder.
When I say yes I can't access my calender, contacts, etc. When I say No it
closes the program.

Hope Someone can help

 

[Milly Staples [MVP - Outlook]]

Post the exact error message in full.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, LGrzy asked:

| When I run Outlook 2002 an error mesage appears saying it can't find
| the default .DLL. It then asks me if I want to open the default
| system folder. When I say yes I can't access my calender, contacts,
| etc. When I say No it closes the program.
|
| Hope Someone can help

 

[Guest]

Here is the error message.

"Cannot start Microsoft Outlook. The .DLL file for the information service
could not be found. MAPI was unable to load the information service
PSTPRX.DLL. Be sure the service is installed and configured."

 

[Brian Tillman]

When I run Outlook 2002 an error mesage appears saying it can't find
the default .DLL. It then asks me if I want to open the default
system folder. When I say yes I can't access my calender, contacts,
etc. When I say No it closes the program.

http://support.microsoft.com/kb/293058/en-us