J
Jeanette
I have a HP Home Pavillion with Windows 5.1 and the
recent 6.1 service pack. I was having numerous error
messages that internet explorer was recovering from
serious errors. When I rebooted I also got a message
saying one of the printer ports was not responding. It
said Imapi cd burning was stopped in the detailed message.
I tried to restore to an earlier date but it didn't fix
the problem. I then tried to restore once again to the
beginning of December when in the middle of the restore
the computer crashed once again.
Now I tried the F8 function but only received a blue
screen after any and all of the choices. I read the book
and then tried F10. When it was working it did not give
me a choice of Non Destructive restore in the first
place. Then when I tried the system restore it tried and
then came back with the message that my partition was not
found and shut down.
My main problem is all the data that I didn't get a
chance to back up once these problems started. I only
was able to save a couple of files. I really need these
files. My local computer store charges 150. just to
analyze any problems. I did find 4 disks that say
Windows xp recovery for Home edition and inserted those.
When I rebooted nothing at all happened. I also have a
lap top so those disks may belong to the lap top. I just
don't know, it doesn't say.
I think what I'm asking is if there's any further choices
for me to try or is this computer just dead and all my
data lost. What should I do?
recent 6.1 service pack. I was having numerous error
messages that internet explorer was recovering from
serious errors. When I rebooted I also got a message
saying one of the printer ports was not responding. It
said Imapi cd burning was stopped in the detailed message.
I tried to restore to an earlier date but it didn't fix
the problem. I then tried to restore once again to the
beginning of December when in the middle of the restore
the computer crashed once again.
Now I tried the F8 function but only received a blue
screen after any and all of the choices. I read the book
and then tried F10. When it was working it did not give
me a choice of Non Destructive restore in the first
place. Then when I tried the system restore it tried and
then came back with the message that my partition was not
found and shut down.
My main problem is all the data that I didn't get a
chance to back up once these problems started. I only
was able to save a couple of files. I really need these
files. My local computer store charges 150. just to
analyze any problems. I did find 4 disks that say
Windows xp recovery for Home edition and inserted those.
When I rebooted nothing at all happened. I also have a
lap top so those disks may belong to the lap top. I just
don't know, it doesn't say.
I think what I'm asking is if there's any further choices
for me to try or is this computer just dead and all my
data lost. What should I do?