Cannot download updates from hp web site

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have a new computer, HP Pavilion MediaCenter TV PC, with
Windows Vista Home Premium
When I try to download updates from hp.com update site, I can't download
nothing. All I get is a page that said, Page Cannot Be Displayed. Checke your
internet connection.
My internet connecct is fine. I can dowload fron any other site except HP. I
talked to my IP and he tried difference setting with firewall and had me
check other settings. He couldn't help. I called HP Support was on the phone
with them for hours. They didn't help. All hp support did was foulu my
computer so I had to go into a full recovery. Checked with help and support
person from Norton Security center, It has nothing to do with Norton.
I talked to a friend of mine who asked friend of his about this problem. He
said their is a setting you have to chage or make, but he couldn't remenber
what it is.
My last computer I had the same problem, but it was just changing a setting
on firewall,then it was fine.
 
I would love an answer to this, as I'm having the same problem, same error.
I can't download anything from hp and I also can't download most recent
version of itunes. It just makes me sick, because hp has no solution. They
had me turn off all my firewalls, and still nothing. I have no problem
downloading Microsoft updates.
 
I would love an answer to this, as I'm having the same problem, same error.
I can't download anything from hp and I also can't download most recent
version of itunes. It just makes me sick, because hp has no solution. They
had me turn off all my firewalls, and still nothing. I have no problem
downloading Microsoft updates.
Click to expand...

Look at your MTU setting.
<http://nitecruzr.blogspot.com/2007/06/determining-mtu-to-single-server.html>
http://nitecruzr.blogspot.com/2007/06/determining-mtu-to-single-server.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
 
I appreciate the reply, but that's a little beyond my expertise. Are there
any other possible reasons for this? If not, I'll take it and head the
eperts in that direction. Thanks again!






Chuck said:
I would love an answer to this, as I'm having the same problem, same error.
I can't download anything from hp and I also can't download most recent
version of itunes. It just makes me sick, because hp has no solution. They
had me turn off all my firewalls, and still nothing. I have no problem
downloading Microsoft updates.
Click to expand...

Look at your MTU setting.
<http://nitecruzr.blogspot.com/2007/06/determining-mtu-to-single-server.html>
http://nitecruzr.blogspot.com/2007/06/determining-mtu-to-single-server.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
Click to expand...
 
Back
Top