Here you go . . .
======================
Windows IP Configuration
Host Name . . . . . . . . . . . . : BILL-D266
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : chn.comcast.net
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : chn.comcast.net
Description . . . . . . . . . . . : Intel(R) 82566DC Gigabit
Platform LAN Connect
Physical Address. . . . . . . . . : 00-19-D1-81-B9-F4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::4ddb:8aa7:87f:b3f5%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, July 11, 2007
2:19:53 pm
Lease Expires . . . . . . . . . . : Wednesday, July 11, 2007
3:19:52 pm
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 201333201
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Connection-specific DNS Suffix . : chn.comcast.net
Description . . . . . . . . . . . : isatap.chn.comcast.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.0.10%10(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Disabled
======================
Thanks!
Bill
it should be pretty instant. i need you to run ipconfig /all without
the 4.2.2.x statics and paste the entire output into a reply
Hi Barb,
I tried again with the same problem. After reconfiguring the static
IP for the DNS servers (4.2.2.1 and 4.2.2.2) things started behaving
again. I've been having this same problem for about a month now, how
long does it take to purge DNS caches?
FWIW, here's the trace with the static DNS IP's:
=================
C:\\tracert download.microsoft.com
Tracing route to a767.ms.akamai.net [72.247.31.209]
over a maximum of 30 hops:
C:\\tracert download.microsoft.com
Tracing route to a767.ms.akamai.net [72.247.31.209]
over a maximum of 30 hops:
1 14 ms 11 ms 11 ms c-3-0-ubr02.pimaco.az.pima.comcast.net
[73.109.76.1]
2 14 ms 12 ms 11 ms ge-1-3-sr01.sabino.az.pima.comcast.net
[68.87.172.229]
3 12 ms 25 ms 11 ms te-9-2-ar01.pimaco.az.pima.comcast.net
[68.87.172.17]
4 16 ms 23 ms 15 ms 12.125.99.101
5 24 ms 25 ms 24 ms tbr1.phmaz.ip.att.net [12.123.206.18]
6 25 ms 23 ms 24 ms tbr1.la2ca.ip.att.net [12.122.10.86]
7 24 ms 23 ms 25 ms ggr2.la2ca.ip.att.net [12.123.222.33]
8 28 ms 24 ms 23 ms ar2-a300s2.wswdc.ip.att.net
[192.205.34.14]
9 24 ms 25 ms 25 ms akami-118523-las-bb1.c.telia.net
[213.248.94.22]
10 27 ms 25 ms 24 ms
a72-247-31-209.deploy.akamaitechnologies.com [72.247.31.209]
Trace complete.
=================
they said they were purging DNS caches. can you try again? remove
the static IP for DNS servers. go back to automatic.
then ipconfig /flushdns and try again.
if you have the problem again, go back to the other DNS servers
configured statically.
Did you talk to the techies at Comcast yet?
I will post here when I get a response. Lots of folks are taking
this week as vacation time - may be a few days..
Interesting bio, thanks! After you talk to the Comcast techs, please
let me know what you find out and if I can/should change the address
of my Comcast DNS servers back to automatic.
I just downloaded the new MS mouse drivers . . . that's the first time
in about 10 days I've been able to download anything from MS!
Thanks, Bill
I'll see who is around on Thursday that can look into the DNS
problem. No I'm not part of Comcast support. Check the bio on the
Expert Zone or
https://mvp.support.microsoft.com/default.aspx/profile/barb
please try using alternative DNS servers and enter tham in the
properties dialog as static DNS servers on your computer. try
4.2.2.1 and 4.2.2.2. flush DNS again. does this change things?
Sure did - now I can connect to
http://download.microsoft.com/ !
post results here please. if this cures things, I need the IP addys
of the Comcast DNS servers you were getting via DHCP and I will get
someone to look at the issue.
Oops, I have no idea how to do this. If it helps, I am connecting to
Comcast from the NE side of Tucson, AZ. If you still need the DNS
Server address, tell me how to get them for you.
BTW - are you part of Comcast support?
Thanks for everything Barb!
- Bill
Hi Barb,
It did not fail connecting to Microsoft.Com, I just terminated the run
at that time. Here it is again, interrupted only because the last
line was repeating over and over:
===========================
C:\\ipconfig /flushdns
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\\tracert microsoft.com
Tracing route to microsoft.com [207.46.232.182]
over a maximum of 30 hops:
1 11 ms 11 ms 10 ms 73.109.76.1
2 10 ms 11 ms 11 ms 68.87.172.229
3 10 ms 12 ms 11 ms 68.87.172.17
4 14 ms 13 ms 15 ms 12.125.99.101
5 51 ms 50 ms 49 ms 12.123.206.18
6 48 ms 50 ms 48 ms 12.122.10.86
7 56 ms 55 ms 55 ms 12.122.10.25
8 55 ms 55 ms 53 ms 12.122.9.138
9 57 ms 57 ms 57 ms 12.122.12.114
10 55 ms 53 ms 52 ms 12.127.6.33
11 225 ms 198 ms 199 ms 12.124.173.42
12 49 ms 51 ms 50 ms 207.46.44.1
13 57 ms 56 ms 55 ms 207.46.36.33
14 55 ms 55 ms 56 ms 207.46.35.134
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * ^C
===========================
It failed immediately when I tried to TRACERT to:
downloads.microsoft.com with the message:
Unable to resolve target system name download.microsoft.com
I can connect to
http://www.microsoft.com/downloads/ with no problem.
An example of a full URL that fails is:
http://download.microsoft.com/
Thanks, Bill
ok, when it starts timing out with the ****, hit ctrl-C to stop it
from trying. then copy the whole thing to the clipboard and paste it
in here. looking to see where it is failing. can't do that without
the last entries.
can you get to
http://www.microsoft.com/downloads/ ?
can you give me an example of the full URL of one of these that
fails?
Hello Barb,
Here goes:
=============================
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Bill>ipconfig /flushdns
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Bill>
C:\Users\Bill>tracert download.microsoft.com
Unable to resolve target system name download.microsoft.com.
C:\Users\Bill>tracert microsoft.com
Tracing route to microsoft.com [207.46.197.32]
over a maximum of 30 hops:
1 16 ms 18 ms 13 ms 73.109.76.1
2 11 ms 15 ms 12 ms 68.87.172.229
3 11 ms 11 ms 20 ms 68.87.172.17
4 14 ms 13 ms 14 ms 12.125.99.101
5 49 ms 48 ms 48 ms 12.123.206.18
=============================
The last trace was still running when I copied it. I tried the same
steps on an XP machine with exactly the same results. Then I shut off
all firewalls on the Vista PC - same results again.
Can you help?
Thanks, Bill
if you can reach other sites, then open an elevated cmd prompt on
vista:
start
all programs
accessoriei
right click Command Prompt then run as administrator (ack the
prompt)
then type in
ipconfig /flushdns [enter]
leave the command prompt window open
can you get to the site after doing this?
if not, type into the command window
tracert download.microsoft.com [enter]
what happens? please paste results in here.
can you reach other microsoft sites?
same process for XP, but you don't need to run as administrator
I'm not sure if this is the right group for this message, so if it is
wrong, please someone point me in the right direction.
I have 3 desktops, 2 running XP Home and 1 running Vista Home Premium.
All three OS's have been updated to today's date. My problem is that
I cannot download anything from the:
http://download.microsoft.com/
pages from any of the PC's, and that's a LOT of files I can't get at!
The error messages I get are:
- You are not connected to the Internet.
- The website is encountering problems.
- There might be a typing error in the address.
This has been going on like this for a week or so, can anyone help?
Thanks, MrBill
