Cannot display an image, and shdoclc.dll

[Jimmy Hsu]

On some sites, I see a small rectangle box that says "This page cannot be
displayed" , side by side with other images & text. Right clicking on the
box, & then Properties, I see the box's URL as:
res://C:\WINDOWS\system32\shdoclc.dll/pagerror.gif

I googled and found that shdoclc.dll refers to Shell Document Object &
Control Library which stores menus, dialog boxes, etc. I also found a
site (http://www.dll-files.com/dllindex/dll-files.shtml?shdoclc) that offers
downloads for an updated
shdoclc. I downloaded that file but dare not installed it, as I was told
not to mess around with System level files.

Grateful for your advice if there are less invasive surgery to resolve this
problem. Many thks

 

[Jan Il]

Hi Jimmy

Try clearing the IE cache. go to Tools>Internet Options>General tab>
Delete files (and delete offline content.)
http://www.mvps.org/winhelp2002/delcache.htm

and...

Courtesy of Don Varnau - MS MVP

A third-party is probably blocking that image/ad- maybe a HOSTS file. See:
http://mvps.org/winhelp2002/hosts.htm If not a HOSTS file, check the
settings of any other security, privacy, ad-blocking programs that are
running.

also, Zone Alarm Pro can block Images in IE

1. Go into IE>Tools>Internet Options>Security>Custom level>reset custom
level to Medium or Low
2. Go into IE>Tools>Internet Options>Privacy>set the slider to Medium or Low
3. Go to this site and read on adjusting the Privacy settings in ZA. It will
explain how to customize on a per site basis.
http://www.donhoover.net/privacy.html

Kerio Personal Firewall and any other anti-advertisement software you have
on your system will also do this.

or

Pictures are not displayed in Internet Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;283807


Hope this helps

Jan
MS MVP - IE/OE
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that's why they're so contagious.

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[Michael T]

Have you checked your HOSTS file (no extension).

Mine is at C:\WINDOWS\SYSTEM32\DRIVERS\ETC

Try:
(1) Close all instances of IE
(2) Rename HOSTS (e.g. HOSTS.BAK)
(3) Launch IE and see if the images appear

Or you can download a tool that will 'effectively' do this for you. Namely,
it will toggle the HOST file.

http://www.snapfiles.com/get/hoststoggle.html

Finally, you can download a HOSTS File Manager at
http://www.aldostools.com/hosts.html

 

[Jimmy Hsu]

It worked!! Gee.. this HOST file is the source of so may Web display
problems. Thks

 

[Michael T]

It worked!! Gee.. this HOST file is the source of so may Web display
problems. Thks

You're welcome. Thanks for letting us know.