Cannot delete a user account

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Guest

When I try to delete a limited access user account, nothing happens, and then
I get a message that mshta.exe is not responding. What do I do?
Donna
 
Donna said:
When I try to delete a limited access user account, nothing happens, and
then
I get a message that mshta.exe is not responding. What do I do?
Donna
Click to expand...

Donna,

Go to Start > Run. Type "cmd.exe" in the dialog box and press return. In the
command prompt window type "sfc /purgecache" and press return.

Ed Metcalfe.
 
Thank you!

Ed Metcalfe said:
Donna,

Go to Start > Run. Type "cmd.exe" in the dialog box and press return. In the
command prompt window type "sfc /purgecache" and press return.

Ed Metcalfe.
Click to expand...
 
i am having the same problem with the mshta.exe not responding when i try and
delete a user. any other ideas?
 
Ed,
I have the same problem. I'm trying to delete more than one obsolete user
accounts, and I get the "mshta.exe not responding" error. Actually, when I
click the last button to delete the account, the computer seems to hang up,
although the hard disk is still being heavily accessed for a long, long time.
The computer never comes back (I waited maybe 20 minutes once.)
Anyway, your suggested fix seems to do nothing. It executes ok, and says
it's been done, but nothing else seems to change. I run your command from the
Administrator account.
Any other ideas?
 
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