hi again rick
disabled system restore, restart on system, took ownership of system
volume
infomation, deleted contents, restarted system restore, restart on system
no change to system restore, tried to install sr.inf, could only find
sr.sy_
file in I386
have no cd-rom as software pre installed only factory reset disk, does sp2
have any files that could help or any more ideas ???
:
Hi,
That's why you need to take ownership first. If you don't, you won't have
sufficient privileges to do this.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
Associate Expert - WindowsXP Expert Zone
Windows help -
www.rickrogers.org
Hi Rick,
only 1 quota on c drive "built\administrators" followed instructions to
delete quota entries and msg window appeared stating i could not
delete,
all
information states folder ok status ok.
thanks for help, any other suggestions ??
:
Hi,
Take ownership (click help and support and search on that phrase if
you
are
unsure how) of the System Volume Information folder, then delete it
while
System Restore is disabled. There is likely folder corruption, and
unless
you remove the folder itself you will not be rid of it.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
Associate Expert - WindowsXP Expert Zone
Windows help -
www.rickrogers.org
In reply to Rick
Thanks for your input, much appreciated.
stopped, re-booted, started re-booted no effect,
sytem volume information folder, "Access denied", anyway iot had 0
bytes
ie
empty,
Tried to install sr.inf, have no cd-rom, located I386, found file
sr.sy_
tried install
no change. Have no servicepack files folder, have sp2 cd-rom but
have
not
installed yet due to this problem.
Any other ideas??
:
Hi,
Once System Restore goes bad, the only thing you can do is stop it
and
restart it. Start/run services.msc, locate the SR service and
doubleclick
it. Click the stop button, then set the startup type dropdown to
disabled.
Click apply/ok, then reboot.
Then, check the "System Volume Information folder" on each drive
(you
may
need to set folder options/view tab to see hidden and system
folders
for
this) and delete any contents. Reverse the steps to restart it.
Be forewarned that doing this removes all existing restore points,
but
it
doesn't really matter as they weren't working anyways.
If this does not help, follow these steps to reinstall System
Restore:
Go to the Control Panel/Folder Options/View tab, set it to "Show
hidden
files and folders" and "Show the contents of system folders", then
uncheck
"Hide protected operating system files [recommended]". Also uncheck
"Hide
extensions for known file types".
Then, open Windows Explorer from Start/All Programs and go to the
C:\Windows\Inf folder. Locate the sr.inf file, right-click it and
choose
install.
You may need to either insert your WinXP CD or know where your I386
folder
is located on the hard drive. You may also need to know where the
\ServicePackFiles folder is (usually under the Windows directory).
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
Associate Expert - WindowsXP Expert Zone
Windows help -
www.rickrogers.org
am unable to create any restore points either auto or manual, get
error
msg
Sys Rest. not able to create, restart & try again.
Have plenty of free space
Have tried to re install sr.inf, but as windowsxp pre inst. have
no
cd-rom
to use when asked to insert to get sr.sys file
