Cannot create new Appointments

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Guest

A client cannot create new Outlook appointments. When they try to save them
they get an error and Outlook closes. My company has Versions of Office from
2000 - 2003. This error occurs on all versions (Only OS available is 2000
SP4 at this time). The error details are:

AppName: outlook.exe AppVer: 10.0.4024.0 ModName: mso.dll
ModVer: 10.0.6626.0 Offset: 00002600


Short of whipping the system and reloading evrything, I don't know what to
do. Any ideas?
 
The only relevant version is the one that this client is using to attempt to
create the appointment? What version is that? Does a reboot of the
computer help?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Michael asked:

| A client cannot create new Outlook appointments. When they try to
| save them they get an error and Outlook closes. My company has
| Versions of Office from 2000 - 2003. This error occurs on all
| versions (Only OS available is 2000 SP4 at this time). The error
| details are:
|
| AppName: outlook.exe AppVer: 10.0.4024.0 ModName: mso.dll
| ModVer: 10.0.6626.0 Offset: 00002600
|
|
| Short of whipping the system and reloading evrything, I don't know
| what to do. Any ideas?
 
I just loaded Office XP on the clients system (OS: 2000 SP4). Also cannot
"Reply To All" nor can I create a new Task. I get this error: "The messaging
interface has returned an unknown error. If the problem persists, restart
Outlook". Wiping and reloading is looking better and better (not "whipping",
which I am willing to do...).
 
You might want to try a new profile first.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After furious head-scratching, Michael asked this group:

| I just loaded Office XP on the clients system (OS: 2000 SP4). Also
| cannot "Reply To All" nor can I create a new Task. I get this error:
| "The messaging interface has returned an unknown error. If the
| problem persists, restart Outlook". Wiping and reloading is looking
| better and better (not "whipping", which I am willing to do...).
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| The only relevant version is the one that this client is using to
|| attempt to create the appointment? What version is that? Does a
|| reboot of the computer help?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, Michael asked:
||
||| A client cannot create new Outlook appointments. When they try to
||| save them they get an error and Outlook closes. My company has
||| Versions of Office from 2000 - 2003. This error occurs on all
||| versions (Only OS available is 2000 SP4 at this time). The error
||| details are:
|||
||| AppName: outlook.exe AppVer: 10.0.4024.0 ModName: mso.dll
||| ModVer: 10.0.6626.0 Offset: 00002600
|||
|||
||| Short of whipping the system and reloading evrything, I don't know
||| what to do. Any ideas?
 
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