Cannot Create additional user account

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G

Guest

I cannot create an additional user account using WinXP Home.

I am the system admin. Using "user accounts" in control panel, I can create
a new account and give it "limited" proprieties.
When I try to use it, I get the error message, "windows cannot log you on
because your profile cannot be loaded".

I also cannot use the supplied "Guest" account either. Get the same error
message.

Using the KB on MS.com I searched using the error message, was told to
installed the "User Profile Hive Cleanup Service". I did and it didn't work.

Can anybody help? Thanks
 
I cannot create an additional user account using WinXP Home.

I am the system admin. Using "user accounts" in control panel, I can create
a new account and give it "limited" proprieties.
When I try to use it, I get the error message, "windows cannot log you on
because your profile cannot be loaded".

I also cannot use the supplied "Guest" account either. Get the same error
message.

Using the KB on MS.com I searched using the error message, was told to
installed the "User Profile Hive Cleanup Service". I did and it didn't work.

Can anybody help? Thanks
Click to expand...
 
Thanks Andrew. I start in Safe mode, but machine hangs when selecting
Administrator mode. Tried 3 times and waited full 10 minutes for something to
happen. Says, "Loading your personal settings". Mouse works but nothing
else. Any other ideas? thanks very much. Rob
 
Well, so I tried it again and waited 20 minutes this time and was able to get
in Safe Mode as administrator. Created a new limited account.. Restarted
normally. Tried the new account and got the same error message as before.
Bummer.
 
Robco said:
Well, so I tried it again and waited 20 minutes this time and was able
to get in Safe Mode as administrator. Created a new limited account..
Restarted normally. Tried the new account and got the same error
message as before. Bummer.
Click to expand...

All the issues you are having indicate that there are problems with your
computer. Unfortunately, we don't have enough information to give you
focused troubleshooting. You could have viruses/malware, bad hardware,
bad software, etc. There is no way to tell from your posts.

If you want help figuring out the base problem(s), refer to this link
which will explain what you need to include in your next newsgroup
post:

http://www.dts-l.org/goodpost.htm

Malke
 
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