cannot connect to ISP after download and scan

  • Thread starter Thread starter kelly
  • Start date Start date
K

kelly

Downloaded MS antispyware last night then scanned out and
removed many spyware sites, all as recommended. Now
browsers (Explorer and others) will not connect to
internet. ISP says it may be firewall prolem?? HOw do I
restore connectivity?
 
If you are running Microsoft Antispyware build .509 (see Help, About)--see
the help file, and search for the Release Notes section--it has precise
instructions about how to fix this.

If you aren't on build .509, see the following KB article, and, depending on
your Windows version, the one it links to:

http://support.microsoft.com/kb/892350
 
Thanks. It worked!
-----Original Message-----
If you are running Microsoft Antispyware build .509 (see Help, About)--see
the help file, and search for the Release Notes section-- it has precise
instructions about how to fix this.

If you aren't on build .509, see the following KB article, and, depending on
your Windows version, the one it links to:

http://support.microsoft.com/kb/892350


--
FAQ for Microsoft Antispyware:
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm




.
Click to expand...
 
Great--Microsoft realizes that this isn't the experience the customer
expects, and I'm expecting to see some change in how this works over the
course of the beta.
 
-----Original Message-----
Downloaded MS antispyware last night then scanned out and
removed many spyware sites, all as recommended. Now
browsers (Explorer and others) will not connect to
internet. ISP says it may be firewall prolem?? HOw do I
restore connectivity?
.
Click to expand...

netsh Winsock reset

any other help or things to try, let me know
(e-mail address removed)
 
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