Cannot bring up accout or contact info in outlook bcm

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

error, Business contact manager was unable to initialize this form

Help... Just started today and creates a serious problem for me.


Thx
Jerryc
 
Hi Jerry

Check if Business Tools is avaliable and try clearing the cache under tools
options > other > advanced > custom forms > select each form and the clear
Click to expand...
cache

With Regards

Rahul Thomas
 
HI I also am getting this error message - everything works fine then you go
to look at the business contact and I get same error message. I tried your
suggestion regading the cache but it still does not open the information.
This is the 2nd time this has occured and I do not know why.

last time I had to reinstall the CD as if to reinstall the enitre office
suite. Please help. why does it occur and to how to fix it?
thanks
 
After many hours of research and trials, the solution/problem is microsoft net framework 2.0 You need to go to control panel > add/remove progs > select microsoft net framework 2.0 > click change/remove and select repair.

This sorted the problem for me. I think a registry/dll cleaner must have removed some bits it shouldn't have!

Good luck
 
Hi

Can you go to start > run > regedit > HKLM > Software > Microsoft > Office >
Outlook > Addin and check if you have an entry which say Outlook E crm addin

With Regards

Raul
 
Yes I have: Full Key Name is;
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.1

Also another key;
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.VbaAddinForOutlook.1

Does this help?
Alan
 
Last edited:
Back
Top