Cannot boot to windows, computer constantly resets

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Guest

Lately I had to do a manual power down and restart, only when I restarted and
reached the 'windows failed to shut down/start properly...' screen i found I
could no longer get to the desktop. Starting in safe mode populates a list of
several drivers from the system32 folder, says 'press esc to cancel loading
sptd.sys, then simply stops with the list displayed and eventually resets to
the 'windows did not shutdown/start properly' screen.

Starting normally or in 'last known good configuration' shows the Windows CP
logo and the scrolling blue loading bar, but just shows this screen until the
computer resets to the aforementioned screen.

I attempted to use a recovery disc to fix the probolem. The recovery
console, after using the 'chkdsk' command, says 'the volume appears to
contain one or more unrecoverable errors'. Attempting to use the disc to
install windows XP again shows 4 'undetected' drives, and pressing any key
results in a stop error:

STOP - 0x0000008E (0XC0000005, 0XF7416F3E, 0XF7012778, 0X00000000)

it also says:

Setupdd.sys - address F7416F3E base at F734F2000, datestamp 3d6dd67F

Are there any other ways to recover my system or do I need to reformat the
drive, and if so, how do I reformat from the recovery console?
 
Dev said:
Lately I had to do a manual power down and restart, only when I restarted
and
reached the 'windows failed to shut down/start properly...' screen i found
I
could no longer get to the desktop. Starting in safe mode populates a list
of
several drivers from the system32 folder, says 'press esc to cancel
loading
sptd.sys, then simply stops with the list displayed and eventually resets
to
the 'windows did not shutdown/start properly' screen.

Starting normally or in 'last known good configuration' shows the Windows
CP
logo and the scrolling blue loading bar, but just shows this screen until
the
computer resets to the aforementioned screen.

I attempted to use a recovery disc to fix the probolem. The recovery
console, after using the 'chkdsk' command, says 'the volume appears to
contain one or more unrecoverable errors'. Attempting to use the disc to
install windows XP again shows 4 'undetected' drives, and pressing any key
results in a stop error:

STOP - 0x0000008E (0XC0000005, 0XF7416F3E, 0XF7012778, 0X00000000)

it also says:

Setupdd.sys - address F7416F3E base at F734F2000, datestamp 3d6dd67F

Are there any other ways to recover my system or do I need to reformat the
drive, and if so, how do I reformat from the recovery console?
Click to expand...


Dev:
Hopefully, a Repair install of the XP operating system will return your
system to a bootable, functional state.

To undertake this Repair install of the OS you will need your XP
installation CD. Hopefully this will be a retail version of the XP OS or a
non-branded XP installation CD - presumably the same CD that was used to
install your system in the first place. If you're working with an OEM
machine, e.g., a Dell, HP, eMachine, etc., many times you do not have the
"full" CD but rather a so-called recovery disk.

Anyway, we'll assume you have the appropriate XP installation CD to run the
Repair install. I'm assuming you've never done this before.

(Needless to say, we're assuming in all this that the problem is simply a
corrupted operating system that can be brought back to "life" and that we're
not dealing with any hardware issues).

A Repair install of the OS the process is relatively straightforward. It
would be roughly akin to making a fresh install of the OS, but in nearly
every case your existing programs & user-created data would be retained.
While it would be a rather rare situation where data would be lost or
corrupted as a result of the Repair install, even should the Repair install
be unsuccessful, and as unlikely as it may be, it *could* happen. So you
should be aware of this. If there are any files that are absolutely crucial
to you that you could not tolerate its loss then I would advise you to
install the problem HDD in another computer and try to access its contents
through that means before undertaking the Repair install.

There are a number of websites that contain step-by-step instructions for
undertaking a Repair install. As I previously indicated the process is not
at all difficult and not terribly time-consuming. If you do a Google search
on "XP repair install", you'll be pointed to many of these sites. Here are a
few...
http://www.michaelstevenstech.com/XPrepairinstall.htm#RI
http://www.webtree.ca/windowsxp/repair_xp.htm
http://www.geekstogo.com/forum/index.php?showtopic=138

Assuming the Repair install is successful, you should use your A-V program
to immediately check out your PC for any virus infestation. Also, you will
need to download/install *all* the MS critical updates since SP2. (I'm
assuming that if the Repair install is necessary, you will be undertaking it
with a XP CD that contains SP2). That, of course, is one of the downsides re
undertaking a Repair install in that it's usually an onerous task to
download all the Critical Updates from MS especially if you're using a
dialup phone connection rather than broadband.

Needless to say, there's no guarantee that the Repair install will be
successful since there may be problems present - hardware or software -
other than a mildly-corrupted OS that a Repair install will generally
correct.
Anna
 
Anna said:
Dev:
Hopefully, a Repair install of the XP operating system will return your
system to a bootable, functional state.

To undertake this Repair install of the OS you will need your XP
installation CD. Hopefully this will be a retail version of the XP OS or a
non-branded XP installation CD - presumably the same CD that was used to
install your system in the first place. If you're working with an OEM
machine, e.g., a Dell, HP, eMachine, etc., many times you do not have the
"full" CD but rather a so-called recovery disk.

Anyway, we'll assume you have the appropriate XP installation CD to run the
Repair install. I'm assuming you've never done this before.

(Needless to say, we're assuming in all this that the problem is simply a
corrupted operating system that can be brought back to "life" and that we're
not dealing with any hardware issues).

A Repair install of the OS the process is relatively straightforward. It
would be roughly akin to making a fresh install of the OS, but in nearly
every case your existing programs & user-created data would be retained.
While it would be a rather rare situation where data would be lost or
corrupted as a result of the Repair install, even should the Repair install
be unsuccessful, and as unlikely as it may be, it *could* happen. So you
should be aware of this. If there are any files that are absolutely crucial
to you that you could not tolerate its loss then I would advise you to
install the problem HDD in another computer and try to access its contents
through that means before undertaking the Repair install.

There are a number of websites that contain step-by-step instructions for
undertaking a Repair install. As I previously indicated the process is not
at all difficult and not terribly time-consuming. If you do a Google search
on "XP repair install", you'll be pointed to many of these sites. Here are a
few...
http://www.michaelstevenstech.com/XPrepairinstall.htm#RI
http://www.webtree.ca/windowsxp/repair_xp.htm
http://www.geekstogo.com/forum/index.php?showtopic=138

Assuming the Repair install is successful, you should use your A-V program
to immediately check out your PC for any virus infestation. Also, you will
need to download/install *all* the MS critical updates since SP2. (I'm
assuming that if the Repair install is necessary, you will be undertaking it
with a XP CD that contains SP2). That, of course, is one of the downsides re
undertaking a Repair install in that it's usually an onerous task to
download all the Critical Updates from MS especially if you're using a
dialup phone connection rather than broadband.

Needless to say, there's no guarantee that the Repair install will be
successful since there may be problems present - hardware or software -
other than a mildly-corrupted OS that a Repair install will generally
correct.
Anna
Click to expand...

Adding to Anna good advice, if you will go with the repair, you need to
uninstall the IE7 if you have it installed as it could cause some trouble
with your XP CD which has IE6 on it, this something to bear in mind.
Have a look also here:
http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
HTH.
nass
 
nass said:
Adding to Anna good advice, if you will go with the repair, you need to
uninstall the IE7 if you have it installed as it could cause some trouble
with your XP CD which has IE6 on it, this something to bear in mind.
Have a look also here:
http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
HTH.
nass
Click to expand...


nass:
I hadn't considered any potential problem with a Repair install that might
be involved should the user have IE7 installed. That's an interesting twist.
Most likely I hadn't considered it because as a general proposition we had
been advising users not to install IE7 on their XP system as long as they're
reasonably satisfied with their IE6/OE programs and weren't encountering any
problems with that version. We made (and continue to make) this
recommendation because of a number of issues & problems our users have run
into with the IE7 "upgrade". We felt that under the circumstances it was
(and is) prudent to await the anticipated MS major upgrade to IE7 although I
must admit it appears that that "upgrade" will not be forthcoming as early
as we previously thought.

But if there *is* a problem or potential problem with running a Repair
install of the XP OS should a user have IE7 installed, I would surely like
to know about it. Could you provide me with some details concerning this
problem or refer me to a specific site where this specific info is
available? Thanks.
Anna
 
nass said:
Adding to Anna good advice, if you will go with the repair, you need to
uninstall the IE7 if you have it installed as it could cause some trouble
with your XP CD which has IE6 on it, this something to bear in mind.
Have a look also here:
http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
HTH.
nass
Click to expand...


As I tried to explain earlier, attempting to reinstall is proving impossible

Booting from the XP disc I press enter to install windows xp. i accept the
liscence agreement. from here, it says 'select the partition' and gives me a
box with 4 different points that say 'no disc in drive' or something like
that. At this point pressing any key except F3 (quit) causes the blue screen
with the stop error message to appear.
 
Anna said:
nass:
I hadn't considered any potential problem with a Repair install that might
be involved should the user have IE7 installed. That's an interesting twist.
Most likely I hadn't considered it because as a general proposition we had
been advising users not to install IE7 on their XP system as long as they're
reasonably satisfied with their IE6/OE programs and weren't encountering any
problems with that version. We made (and continue to make) this
recommendation because of a number of issues & problems our users have run
into with the IE7 "upgrade". We felt that under the circumstances it was
(and is) prudent to await the anticipated MS major upgrade to IE7 although I
must admit it appears that that "upgrade" will not be forthcoming as early
as we previously thought.

But if there *is* a problem or potential problem with running a Repair
install of the XP OS should a user have IE7 installed, I would surely like
to know about it. Could you provide me with some details concerning this
problem or refer me to a specific site where this specific info is
available? Thanks.
Anna
Click to expand...

Hi Anna,
The old story, if you have an XP CD with SP1 and you need to perform a
repair you cannot unless you slipstream SP2 and other patches to be able to
perform the procedure of Repairing the system.

The same with IE7, the user got it through the Windows updates and He/She
has an XP CD with IE6, what will happen?, there are lots of enhancements in
the IE7(structure), doesn't exist in IE6, so the repair Process will read the
CD and compare to the System core files to correct/repair the
corrupted/damaged files/folders found on the system.
The system will skip and try to keep up (all of this in the background
happening, the user will see only the GUI), it depend on how the process is
gone success or failure, it depend on how sever the system is damaged in the
first place.

Here are some issue:
Repairing Windows XP causes Internet Explorer 7 to fail
http://www.5starsupport.com/info/ie7.htm
http://www.techspot.com/vb/all/windows/t-80605-Terrible-Catchss-after-Repair-Installation-of-XP.html
My advice, best to install IE7 on the users machines, if all the machine
updated and healthy, I strongly recommend IE7 because the security feature
even in a low security configuration can limit the risk.
HTH.
nass
 
Dev said:
As I tried to explain earlier, attempting to reinstall is proving impossible

Booting from the XP disc I press enter to install windows xp. i accept the
liscence agreement. from here, it says 'select the partition' and gives me a
box with 4 different points that say 'no disc in drive' or something like
that. At this point pressing any key except F3 (quit) causes the blue screen
with the stop error message to appear.
Click to expand...

Either the CD-Drive is malfunctioning, which I doubt because you will not go
far to this stage of showing the Partitions!.
Try to access the BIOS and make your first Boot option the CD then the Hard
drive and reboot while the XP CD in the CD-Drive.
HTH.
nass
 
nass said:
Hi Anna,
The old story, if you have an XP CD with SP1 and you need to perform a
repair you cannot unless you slipstream SP2 and other patches to be able to
perform the procedure of Repairing the system.

The same with IE7, the user got it through the Windows updates and He/She
has an XP CD with IE6, what will happen?, there are lots of enhancements in
the IE7(structure), doesn't exist in IE6, so the repair Process will read the
CD and compare to the System core files to correct/repair the
corrupted/damaged files/folders found on the system.
The system will skip and try to keep up (all of this in the background
happening, the user will see only the GUI), it depend on how the process is
gone success or failure, it depend on how sever the system is damaged in the
first place.

Here are some issue:
Repairing Windows XP causes Internet Explorer 7 to fail
http://www.5starsupport.com/info/ie7.htm

http://www.techspot.com/vb/all/windows/t-80605-Terrible-Catchss-after-Repair-Installation-of-XP.html
My advice, best to install IE7 on the users machines, if all the machine
updated and healthy, I strongly recommend IE7 because the security feature
even in a low security configuration can limit the risk.
HTH.
nass
Click to expand...

Here another Link i forget to include:
How to perform a repair installation of Windows XP if Internet Explorer 7 is
installed
http://support.microsoft.com/?kbid=917964
Regards,
nass
 
Here another Link i forget to include:
How to perform a repair installation of Windows XP if Internet Explorer 7
is
installed
http://support.microsoft.com/?kbid=917964
Regards,
nass
Click to expand...


nass:
Thanks for the additional info. It hadn't occurred to me that the
installation of IE7 would affect a Repair install in some negative way. I
know we've run a number of Repair installs on systems that had IE7 installed
but to my knowledge we've never encountered any problems that adversely
impacted the Repair install - at least that we could trace to the fact that
IE7 had been incorporated into the system. Perhaps we were just lucky. I'm
certainly going to pursue this further so thanks again for the info.
Anna
 
Please can someone help. I have had similar problems as Dev and I can't get
into windows at all. Only the blue screen with technical jargon and the
options to edit Bios etc. I do not unfortnately have the windows XP disk
(or any other XP disks) and wonder if it is possible to somehow download this
(via another computer, onto a disk) and do the necessary repairs.

Urgent help required!!!
 
Nearly always get that black screeen stating windows cannot start properly
because the computer was now shut down properly, I always let it start the
way they suggest but it never seems to fix the problem???
 
Dev said:
Lately I had to do a manual power down and restart, only when I restarted and
reached the 'windows failed to shut down/start properly...' screen i found I
could no longer get to the desktop. Starting in safe mode populates a list of
several drivers from the system32 folder, says 'press esc to cancel loading
sptd.sys, then simply stops with the list displayed and eventually resets to
the 'windows did not shutdown/start properly' screen.

Starting normally or in 'last known good configuration' shows the Windows CP
logo and the scrolling blue loading bar, but just shows this screen until the
computer resets to the aforementioned screen.

I attempted to use a recovery disc to fix the probolem. The recovery
console, after using the 'chkdsk' command, says 'the volume appears to
contain one or more unrecoverable errors'. Attempting to use the disc to
install windows XP again shows 4 'undetected' drives, and pressing any key
results in a stop error:

STOP - 0x0000008E (0XC0000005, 0XF7416F3E, 0XF7012778, 0X00000000)

it also says:

Setupdd.sys - address F7416F3E base at F734F2000, datestamp 3d6dd67F

Are there any other ways to recover my system or do I need to reformat the
drive, and if so, how do I reformat from the recovery console?
Click to expand...
 
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