cannot add or see printers although they are working

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I had this problem about a year ago but can't remember how I fixed it. I
think I had to do a repair install of my OS.

I have an xp pro machine, 3.0 mghz, 1g ram, pent 4, on a
10/100 tcp/ip Lan. I
print and plot to an hp laserjet 4 plus and
an hp designjet 1050c plotter.
Both are working fine. The
hitch is that I wanted to check the properties for
the laserjet
the other day and when I selected the "start/settings/printers
and faxes" they DO NOT SHOW. Also I am UNABLE TO ADD A PRINTER.
I have checked and the script services are started which I
thought they would be as
I can print just Fine but I need to fix
this. I appreciate any help I can get
on this, I have searched
the newsgroups and only find fixes for NT (which I
tried to no avail). I will watch for responses here but you could also
e-mail
me at : (e-mail address removed).
Thank you,
Rick
 
Make sure they are plugged in and powered ON. They should then show
under Printers and Faxes in the Control Panel.
 
As I said they ARE working they just don't show so I can't cancel printing or
add printers or anything else.
 
As I said thy ARE printing, thus thus spooler IS started. I tried your
suggestion anyway.......no good.
Thanks anyway.
Rick
 
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