Cannot Add Contacts To Address Book

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  • Start date Start date
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Guest

I have a client where I exported her Contacts to a .pst, then imported her
Contacts into another users Contacts in OL 2003. When I right-click the
Contacts and go to Properties, the option to select this folder as the
Address Book is grayed out and is not an option. Likewise, when I go to
Address Book and select the drop-down menu, it is black and Contacts is not
an option. Am I missing something? How can I make the default Contacts
folder the Address Book?

Cheers in advance!
 
Ron Anthony Quinn said:
I have a client where I exported her Contacts to a .pst, then
imported her Contacts into another users Contacts in OL 2003. When I
right-click the Contacts and go to Properties, the option to select
this folder as the Address Book is grayed out and is not an option.
Likewise, when I go to Address Book and select the drop-down menu, it
is black and Contacts is not an option. Am I missing something? How
can I make the default Contacts folder the Address Book?
Click to expand...

Try adding the Outlook Address Book service to your mail profile. Click
Tools>E-mail Accounts>Add a new directory or address book>Next. Select
Additional Address Books, click Next, select Outlook Address Book, click
Next, then Finish. You should now be able to enable the Contacts folder as
an address book.
 
Hi Brian,
I have a simlia problem.
I setup office then clicked on outlook. It ran wizard and I chose no email
support.
(we are only using if for the contacts and calendars, we have no exchange
server.)
I set a default path in group policies for outlook 2003 *.pst files to the
users directory on the server. example: \\server\users\%username%.
the gp actually set the right path when I ran the outlook wizard.
I setup a test new contact but when I click on the address book it does not
show the names in the contact list.
Under the addressbook tools options it shows the contacts in personal
folders - contact folder under properties.
I did not setup a profile on the local computer under mail because we are
not using it for mail and I redirected the *.pst to the server.
Under the local computer under mail no profiles showup.
Do I actually have to setup a mail profile for the contacts to show up in
the address book?
Thanks in advance for any help
Sher
 
Sher said:
Under the addressbook tools options it shows the contacts in personal
folders - contact folder under properties.
I did not setup a profile on the local computer under mail because we
are not using it for mail and I redirected the *.pst to the server.
Under the local computer under mail no profiles showup.
Do I actually have to setup a mail profile for the contacts to show
up in the address book?
Click to expand...

Yes. A "mail" profile is just an area in the registry where Outlook stores
what services Outlook can access. In order to have a Contacts folder appear
in the address book, the Outlook Address Book services (which allows the
presentation of a Contacts folder as an address book) must be in the
profile.

Keep in mind that as address book shows addresses. Contacts that have no
addresses, either mail or fax, won't appear in the address book.
 
Thanks Brian,
I added an address and it still did not show up but when I added an email
address then it showed up.
Thanks again, It would make life so much easier if my users did not insist
 
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