Cannot add contacts from headers in Outlook 2007

  • Thread starter Thread starter macevanscb
  • Start date Start date
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macevanscb

I just upgraded three users to new Dell systems including Office 2007. And I
am extremely unhappy with this new Office. I'm going to avoid all the
complaints I have and just go right to a problem. In Outlook 2007, I cannot
add contacts from emails. The help says just click right on a From Name and
select Add to Contacts. This does not work on any header fields in any
message. None of the names show as a link and all I get clicking right is an
edit menu with cut/copy/past/select. I've wandered thru all the menus and
options and can't see the forest for the trees. This problem could be
related to upgrading from Outlook 2003 to Outlook 2007. I just exported
everything from 2003 to a PST file and imported the PST file into 2007. Is
there something I missed or something special I should have done???
 
macevanscb said:
I just upgraded three users to new Dell systems including Office
2007. And I am extremely unhappy with this new Office. I'm going to
avoid all the complaints I have and just go right to a problem. In
Outlook 2007, I cannot add contacts from emails. The help says just
click right on a From Name and select Add to Contacts. This does not
work on any header fields in any message. None of the names show as
a link and all I get clicking right is an edit menu with
cut/copy/past/select. I've wandered thru all the menus and options
and can't see the forest for the trees. This problem could be
related to upgrading from Outlook 2003 to Outlook 2007. I just
exported everything from 2003 to a PST file and imported the PST file
into 2007. Is there something I missed or something special I should
have done???
Click to expand...

Many unwanted side effects are caused by import/export. There is never any
reason to use exmport/import when moveing data between Outlook instances.
You should create a new mail profile and use the ORIGINAL PST that was
already being used by the prior Outlook.
 
Thanks Brian .... I was under the impression that just copying PST files
between versions was dangerous, but apparently not. We still have the old
PST file backups so I can get things fixed.
 
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