Cannot add a Windows component in Windows XP

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Guest

Knowledgebase Article 884018 says that there is a hotfix to correct this
problem.

Where do I get such a hotfix?
 
4Murph2 said:
Knowledgebase Article 884018 says that there is a hotfix to correct
this problem.

Where do I get such a hotfix?

Well.. Reading the actual article..

You cannot add a Windows component in Windows XP
http://support.microsoft.com/kb/884018

It actually states (pretty clearly) :

A supported hotfix is now available from Microsoft, but it is only intended
to correct the problem that is described in this article. Only apply it to
systems that are experiencing this specific problem. This hotfix may receive
additional testing. Therefore, if you are not severely affected by this
problem, we recommend that you wait for the next Windows XP service pack
that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services telephone numbers and information about support costs,
visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support
 
As the article states: "Contact Microsoft Product Support Services to obtain the hotfix".

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

:

| Knowledgebase Article 884018 says that there is a hotfix to correct this
| problem.
|
| Where do I get such a hotfix?
 
Contact in what way. I don't want to pay $95 for an eMail or $240 for a
phone call to obtain a a MS fix to a bug in their software!

4Murph2
 
4Murph2 said:
Contact in what way. I don't want to pay $95 for an eMail or $240
for a phone call to obtain a a MS fix to a bug in their software!

Your problem is interpreting what the web page that (you believe) talks
about the solution to your problem...

Reading the actual article..

You cannot add a Windows component in Windows XP
http://support.microsoft.com/kb/884018

It actually states (pretty clearly) :

-------------
A supported hotfix is now available from Microsoft, but it is only intended
to correct the problem that is described in this article. Only apply it to
systems that are experiencing this specific problem. This hotfix may receive
additional testing. Therefore, if you are not severely affected by this
problem, we recommend that you wait for the next Windows XP service pack
that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services telephone numbers and information about support costs,
visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
-------------

That last part applies to you.

If this is the patch you need, you have nothing to worry about.
Call - get your patch.
 
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