Cannot add a printer

  • Thread starter Thread starter Alain Dekker
  • Start date Start date
A

Alain Dekker

Hi,

At work, a colleague and I are trying to add the same printer. In the "Add
Printer Wizard", I select:

* Local or Network Printer: "A network printer, or a printer attached to
another computer"
* Specify a Printer: "Find a printer in the directory"
* Find Printers: Clicked "Find Now" and my printer, along with several
others, is in a long list
* Selected the printer, clicked Ok
* Error message appears:

Windows cannot connect to the printer. Either the printer name was typed
incorrectly, or the specified printer has lost its connection to the server.
For more information, click Help.

The printer adds, with *exactly* the same steps on my colleagues computer. I
have tried rebooted my computer, no success. What causes a printer to add on
one machine and not on another?

We're both running Windows XP, SP3.

Thanks,
Alain
 
Solved! I loaded Windows Explorer, navigate to the computer on the domain
that had the printer attached, then double-clicked the printer...and Windows
connected and added a link in my Printers folder. Why the Add Printer wizard
does not work is a mystery.

Alain
 
Solved! I loaded Windows Explorer, navigate to the computer on the domain
that had the printer attached, then double-clicked the printer...and Windows
connected and added a link in my Printers folder. Why the Add Printer wizard
does not work is a mystery.

Alain
Click to expand...

thank you had the same problem!

(e-mail address removed)
 
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