Cannot activate trial

  • Thread starter Thread starter Lilkeepsyboy
  • Start date Start date
L

Lilkeepsyboy

I cannot activate my trial version of Microsoft Office 2007. I have put in my
25 character key, but when it gets to activating the software over the
internet, a window pops up saying "communication error. Request cannot be
processed at this time" I have been trying for a week now, from two different
connections, with Norton and windows firewalls turned on and off in all
possible combinations. It's a new computer, but it's getting old very quick.
Any suggestions, please.
 
Use the telephone option

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP
 
It sounds like the trial has expired before you tried to activate it. Did
you download the trial recently? Have you had problems with or changed the
settings of the Date/Time of Windows? Is it definitely a genuine trial
version and not a pirated copy? Did you enter the 25-character product key
correctly? Where did you get the product key?
 
same issue here, downloaded Office 97 trial version today and when trying to
activate, i get the "a communication error has occured" error message. New
computer so i have no old versions of office and phone activation is not an
option(greyed out). Microsoft phone support will not help anyone with trial
version issues.
 
sorry, wrong decade, 2007 :)

macropod said:
Office 97 trial version ??!!

--
Cheers
macropod
[MVP - Microsoft Word]


Plutheros said:
same issue here, downloaded Office 97 trial version today and when trying to
activate, i get the "a communication error has occured" error message. New
computer so i have no old versions of office and phone activation is not an
option(greyed out). Microsoft phone support will not help anyone with trial
version issues.
Click to expand...
Click to expand...
 
Hi Plutheros,

See: http://support.microsoft.com/kb/822519

--
Cheers
macropod
[MVP - Microsoft Word]


Plutheros said:
sorry, wrong decade, 2007 :)

macropod said:
Office 97 trial version ??!!

--
Cheers
macropod
[MVP - Microsoft Word]


Plutheros said:
same issue here, downloaded Office 97 trial version today and when trying to
activate, i get the "a communication error has occured" error message. New
computer so i have no old versions of office and phone activation is not an
option(greyed out). Microsoft phone support will not help anyone with trial
version issues.

:

It sounds like the trial has expired before you tried to activate it. Did
you download the trial recently? Have you had problems with or changed the
settings of the Date/Time of Windows? Is it definitely a genuine trial
version and not a pirated copy? Did you enter the 25-character product key
correctly? Where did you get the product key?

--
Terry Farrell - MSWord MVP

Cheers Doug, but the telephone option is greyed out and can't be marked.

:

Use the telephone option

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

I cannot activate my trial version of Microsoft Office 2007. I have put
in
my
25 character key, but when it gets to activating the software over the
internet, a window pops up saying "communication error. Request cannot
be
processed at this time" I have been trying for a week now, from two
different
connections, with Norton and windows firewalls turned on and off in all
possible combinations. It's a new computer, but it's getting old very
quick.
Any suggestions, please.
Click to expand...
Click to expand...
Click to expand...
 
Wrong Millennium too!

Terry

Plutheros said:
sorry, wrong decade, 2007 :)

macropod said:
Office 97 trial version ??!!

--
Cheers
macropod
[MVP - Microsoft Word]


Plutheros said:
same issue here, downloaded Office 97 trial version today and when
trying to
activate, i get the "a communication error has occured" error message.
New
computer so i have no old versions of office and phone activation is
not an
option(greyed out). Microsoft phone support will not help anyone with
trial
version issues.

:

It sounds like the trial has expired before you tried to activate it.
Did
you download the trial recently? Have you had problems with or changed
the
settings of the Date/Time of Windows? Is it definitely a genuine trial
version and not a pirated copy? Did you enter the 25-character product
key
correctly? Where did you get the product key?

--
Terry Farrell - MSWord MVP

message
Cheers Doug, but the telephone option is greyed out and can't be
marked.

:

Use the telephone option

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of
my
services on a paid consulting basis.

Doug Robbins - Word MVP

message
I cannot activate my trial version of Microsoft Office 2007. I
have put
in
my
25 character key, but when it gets to activating the software
over the
internet, a window pops up saying "communication error. Request
cannot
be
processed at this time" I have been trying for a week now, from
two
different
connections, with Norton and windows firewalls turned on and off
in all
possible combinations. It's a new computer, but it's getting old
very
quick.
Any suggestions, please.
Click to expand...
Click to expand...
Click to expand...
 
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