cannot access Windows Update

[Sarah]

Everytime I try to do Windows Update I get an error
saying that I am not allowing Active X controls. I have
all of my internet settings set to allow or prompt me for
active X, but I am not being prompted. I have run a
couple different adware/spyware programs and removed
viruses, but still am unable to do any windows updates. I
would greatly appreciate any help.

 

[Kaylene aka Taurarian]

Try re-registering the following .dll files
Softpub.dll
Wintrust.dll
Initpki.dll
Urlmon.dll

1. Click Start >Run and type
regsvr32 Softpub.dll
Click okay to register it
You should get a dialog box telling you that it was successful.
2. Repeat the process for the other .dll files.
3. Restart your computer and try the update site again.

if the above doesn't help -
http://support.microsoft.com/?kbid=193385
WINUP: Problems When Viewing or Downloading From Windows Update
and/or
http://www3.telus.net/dandemar/updtcl.htm
Windows Update Checklist