cannot access microsoft.com

  • Thread starter Thread starter si0797
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si0797

please help!i cant access microsoft with internet explorer,mozilla or media
player!have set it as a trusted site but still no joy.i have 2 other
computers on my network and they can all access it.can anyone help?
 
si0797 said:
please help!i cant access microsoft with internet explorer,mozilla or media
player!have set it as a trusted site but still no joy.i have 2 other
computers on my network and they can all access it.can anyone help?
Click to expand...

Copy and paste the following in your Start menu Run box and then hit
<Enter>:

notepad %systemroot%\system32\drivers\etc\hosts

Make sure that www.microsoft.com or microsoft.com is not in the list, if
you find them delete the entry. Leave other "fake" microsoft entries
like www.microsoftantispyware.net or microsoftantispyware.net on the list.

John
 
There are some malware infections that specifically block Microsoft.com.
Have you thoroughly checked your system? Have up to date antivirus? I
suggest also running
Malwarebytes http://malwarebytes.org/ and
SUPERAntiSpyware http://www.superantispyware.com/

Checking your host file as the other poster mentioned is worthwhile, and you
may or may not see an erroneous entry for Microsoft.com, but you need to
address the issue of how it got there and the likelihood of ongoing
problems.
 
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