Cannot access mail from the web.

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Guest

I am using IE 6.0 & have Tiscali mail a/c.
I use Outlook . 6.0 at home.
I cannot open my email direct from the web.
Get msg. 'browser in use' as if I were logged in from home ?
Have a 2nd Tiscali a/c not conn. to Express and is ok.
Thanks in advance for your help.
 
Pol said:
I am using IE 6.0 & have Tiscali mail a/c.
I use Outlook . 6.0 at home.
I cannot open my email direct from the web.
Get msg. 'browser in use' as if I were logged in from home ?
Have a 2nd Tiscali a/c not conn. to Express and is ok.
Thanks in advance for your help.
Click to expand...

From http://www.fjsmjs.com/OE/defaultl.htm

Go to Start | Run and type this command, with the double quotes and spaces:

"C:\Program Files\Outlook Express\msimn.exe" /reg

and then make sure that OE is selected as the default mail program in both
IE and OE.

If that isn't enough, see this article:
"Send To" and E-mail Links Do Not Work Using Outlook Express as Default:
http://support.microsoft.com/?kbid=306098

You might also want to try this:

Restores OE to the E-mail clients list in Internet Options
http://www.dougknox.com/xp/scripts_desc/oe_client.htm

To set Outlook as the default mail client,- Go to Start, Run - Type in the
following with quotation marks and press OK
"C:\program files\microsoft office\office\outlook.exe" /checkclient
For more information on Outlook see:
http://www.slipstick.com/config/defaultmailer.htm

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
Thanks. Am working way through - as your fixes seem to be specific to my PC
can I just clarify that my issue occurs whether I log directly ie not using
Outlook Express into my Tiscali mail account on my PC or any other pc. Exact
message I get is :
"Sorry! You have either logged in incorrectly, or you are currently viewing
your email in another browser window "
Please let me know if this makes a diff. to your comments below.
Thanks for your time.
 
Pol said:
Thanks. Am working way through - as your fixes seem to be specific to
my PC can I just clarify that my issue occurs whether I log directly
ie not using Outlook Express into my Tiscali mail account on my PC or
any other pc. Exact message I get is :
"Sorry! You have either logged in incorrectly, or you are currently
viewing your email in another browser window "
Please let me know if this makes a diff. to your comments below.
Thanks for your time.
Click to expand...

That sounds like your password is incorrect.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
If only it were so simple Frank.
I have two email a/c's with Tiscali.
Both have same password.
One works ok. This one does not. I
can assure you it is not password related.
Thanks for your time and help to date.
 
Pol said:
Thanks. Am working way through - as your fixes seem to be specific to my PC
can I just clarify that my issue occurs whether I log directly ie not using
Outlook Express into my Tiscali mail account on my PC or any other pc. Exact
message I get is :
"Sorry! You have either logged in incorrectly, or you are currently viewing
your email in another browser window "
Click to expand...


Perhaps the two userids are just aliases for the same account?
Have you asked Tiscali for help?


---
 
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