cannot access internet or network

  • Thread starter Thread starter Teresa Walters
  • Start date Start date
T

Teresa Walters

I am running Windows 2000. I enabled sharing on a file
folder to give a co worker access to give me files to
burn for him. He was able to get on just fine. Then
after that was completed, I tried to obtain access to the
internet and was unable. I also cannot see the work group
now. Any suggestions?
 
1. Troubleshoot : Do u have an Ip address > command prompt > ipconfig
2.no: try renewing if u obtain via dhcp or reboot. if static, reenter.
3.yes: can you ping anybody else on the network? get your friends address :
cmd > ping fr.ie.nd.
4.can't ping friend: can u ping 127.0.0.1. no: uninstall then reinstall your
NIC or get a new NIC
the cable might be unplugged.
5.yes: no reason why you should not be able to ping anyone else unless on
another subnet.
check subnet mask or gateway info.
 
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