Cannot Access IE, Only MSN

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Guest

I updated my system when I donwloaded "Software Distribution Service 2.0".
Since then, I have not been able to access any web pages using IE. However, I
could access the internet through MSN. Then I downloaded "Windows XP Service
Pack 2". Afterwards, I could not access either IE or MSN. I had to restore
my system prior to SP2 download. I have Norton AntiVirus and Norton Internet
Security. NOTE: When I downloaded SP2, I got a message that my antivirus
protection was unknown. I selected that I would monitor my updates to my
Norton.
 
Hi Kortni :-)

First, try disabling your Norton ad-blocker, and any other ad-blocking
programs or settings you might have. Also, turn the XP firewall off:

HOW TO: Enable or Disable Internet Connection Firewall in Windows XP
http://support.microsoft.com/default.aspx?kbid=283673&product=winxp

It's also very possible that you have some 3rd party scumware and the
install of SP2 may have unearthed hijackware which remained hidden in SP1,
and that's causing your problem. Work through the information here:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be sure to run CWShredder, Ad-aware and Spybot.
Also be sure to use the HijackThis. Please do not post your log to this
newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums
http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to
evaluate your log and advise you of the necessary steps to clean your
system.

If still no joy, then try the following:

Update your scripting engine: For 2000 and XP go to
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Allow active content to run in files on My Computer - Windows XP Service
Pack 2:
http://www.winxptutor.com/lmzunlock.htm

Troubleshooting Secure Sites in WinXP SP2
http://support.microsoft.com/?kbid=870700

MS No charge SP2 support website
http://forum.aumha.org/viewtopic.php?t=7843&start=0&postdays=0&postorder=asc&highlight=


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
It worked! I disabled the Norton ad-blocker and turned off the XP firewall.
I also installed the spyware you recommended.
Thanks!
 
Hi Kortni :-)
It worked! I disabled the Norton ad-blocker and turned off the XP firewall.
I also installed the spyware you recommended.
Thanks!
Click to expand...

You're very welcome! Glad to hear you were able to resolve your problem.
Good job!

Thank you for posting back and letting us know what worked for you, and for
the benefit of other readers who might have a similar problem. :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
 
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