Cannot access help files

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

when I press F1 or if I try to access Help and Support files by any means, I
get help and support window opened and it opens a download window trying to
download something and fails giving me an error:

Internet Explerer cannot download / from windows

or sometimes

Internet Explerer cannot download / from help

Anyway, I tried everything and I cant access help....

PLEASE HELP...
 
Hellan--

Do this:

http://www.windows-now.com/blogs/kmkenney/archive/2006/11/25/fix-windows-vista-help-and-support.aspx

If you have been getting the dreaded "Internet Explorer cannot download /
from help" error message when attempting to open Help and Support in Windows
Vista, try this fix. It re-associates the .xml file type with its default
settings. Once you've merged this into the registry, re-launch Help and
Support and it should work.

You can download the fix at
http://www.chris123nt.com/guides/RTM_Fixes/Fix_Help_and_Support.zip.

Good luck,

CH
 
THANKS, it helped... damn, that was quick answer :)
I just have one more question:

How did it happen, so I could be more careful in future.. Or it was not me?

Anyway, thanks
 
I wish I knew the answer to that. We see it not infrequently here, and
althought there are other fixes, this one is successful, quick and easy and
that site is a good Vista watching site with good analysis and insight by
those guys who contribute to it. It's the type of thing that you'd espect a
fix for via an MSKB soon or SP1 the end of 2007.

Thanks,

CH
 
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