Cannot Access File

  • Thread starter Thread starter Rob A
  • Start date Start date
R

Rob A

Hi,



XP Pro Office '07 Professional



When I load OL it will load and I can see the last email I received before
whatever happened, happend. I can open the email in full view BUT that is as
far as it goes. I can advance to the next email I get "Cannot open the next
item. The file c\Docs and sett\local\ID\...pst cannot be accessed. Data
Error (cyclical redundancy check)



When I restart OL i get a message saying it didn't close properly and is
checking.



I have tried to run scanpst but it will not get past about 30 seconds before
I get an error.



I cannot copy the pst file, i get the CRC error again.



Down in the bottom right corner of OL is an icon of two little gears, Data
file check in progress.

I let it run over night and still the same issues.



I ran the chkdsk a few times.



I do have a back up that is a couple of months old that I can rework and
will not be to devastating, however I would like to just fix the file I
have.



Any help.
 
I ran chkdsk a couple of times yesterday and rebooted as per instructions.

I then tried to run scanpst and it would go for about a half aminute and
then an error.

UltraATA CRC Error Rate 200 200 0
Raw Read Error Rate 57 48 6

can you let me know your thoughts on this report

http://www.robaubrey.com/SMART_Report.jpg
 
Did you use the command chkdisk /r? Then run scanpst.exe against the
PST file.
Click to expand...


Also, go to the hard disk maker's web site to see if they provide a
download for a diagnostic utility to check your hard disk.
 
As always I get great help here. I have reached my point of time alloted for
non-productive things for the day (week). I am taking it to a shop. the good
news is, i will be out of the office this after noon and won't be back until
Thurs morning.

With both of your help I have learned a few things which I enjoy. But I have
to focus in revenue generating activities.
 
Rob A said:
When I load OL it will load and I can see the last email I received
before whatever happened, happend. I can open the email in full view
BUT that is as far as it goes. I can advance to the next email I get
"Cannot open the next item. The file c\Docs and sett\local\ID\...pst
cannot be accessed. Data Error (cyclical redundancy check)
Click to expand...

That's a sign of a hardware problem on your disk. I'd normally say to run
chkdsk a couple of times, alternating those with runs of SCANPST.EXE on the
PST file itself, but it looks like you've done that.
I have tried to run scanpst but it will not get past about 30 seconds
before I get an error.
Click to expand...

If the data in the PST is important, you'll have to purchase a PST recovery
program. Google for "(Office OR PST) recovery". I'd also be leery of the
hard drive.
 
I have the exact same problem and the conditions, did you ever find the
solution or did you have to go to your old backups. Any idea what caused the
problem?
 
Ed Barcik said:
I have the exact same problem and the conditions, did you ever find
the solution or did you have to go to your old backups. Any idea what
caused the problem?
Click to expand...

Try reading the other messages in the thread.
 
try
Start > run > cmd > chkdsk /r


Ed Barcik said:
I have the exact same problem and the conditions, did you ever find the
solution or did you have to go to your old backups. Any idea what caused
the
problem?
Click to expand...
 
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