Cannot access automatic update

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I open Control Panel, I double click on Automatic Updates. NOTHING
happens.

A related problem: When I go to the Windows Update website, the web page
never opens... I get a white screen, and it just 'spins'.

A related problem: I get the 'shield' saying updates are downloading from
the auto-process. But when I double click the shield, NOTHING happens. The
updates never finish downloading.

I have XP Service Pack 2.

HELP!!
 
Hi

You may like to check with the Windows Update News Group:

news://msnews.microsoft.com/microsoft.public.windowsupdate or
http://aumha.org/nntp.htm

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
 
Gail said:
When I open Control Panel, I double click on Automatic Updates. NOTHING
happens.

A related problem: When I go to the Windows Update website, the web page
never opens... I get a white screen, and it just 'spins'.

A related problem: I get the 'shield' saying updates are downloading from
the auto-process. But when I double click the shield, NOTHING happens. The
updates never finish downloading.

I have XP Service Pack 2.

HELP!!
Click to expand...

2 things to check:
even though it might be painful, you need to browse there with IE.
is your copy of windows genuine?
 
Gail,

Click Start, Run and type:

regsvr32 wups.dll

Similarly, run these commands:

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 msxml3.dll

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com



When I open Control Panel, I double click on Automatic Updates. NOTHING
happens.

A related problem: When I go to the Windows Update website, the web page
never opens... I get a white screen, and it just 'spins'.

A related problem: I get the 'shield' saying updates are downloading from
the auto-process. But when I double click the shield, NOTHING happens. The
updates never finish downloading.

I have XP Service Pack 2.

HELP!!
 
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