can you help me

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi i'm trying to upgrade, install xp professional on windows Me but it says
it won't install because there is on your computer?
 
Are you using a Upgrade package ?

Also the error message is not so clear. Provide us more information and
detailed messages.
 
kd said:
Hi i'm trying to upgrade, install xp professional on windows Me but it
says
it won't install because there is on your computer?
Click to expand...

You cannot install it from within Windows.

I suggest you find a friend, co-worker or neighborhood child who is more
familiar with computers and let them do the upgrade for you.

Bobby
 
kd said:
Hi i'm trying to upgrade, install xp professional on windows Me but it says
it won't install because there is on your computer?
Click to expand...


Had you verified that all of your PC's hardware components were capable
of supporting WinXP? This information will be found at the PC's
manufacturer's web site, and on Microsoft's Windows Catalog:
(http://www.microsoft.com/whdc/hcl/default.mspx)

You should also have taken a few minutes to ensure that there are
WinXP-specific device drivers available for all of the machine's
components. There may not be, if the PC was specifically designed for
Win98/Me. Also bear in mind that PCs designed for, sold and run fine
with Win9x/Me very often do not meet WinXP's much more stringent
hardware *quality* requirements. This is particularly true of many
models in Compaq's consumer-class Presario product line or HP's
consumer-class Pavilion product line. WinXP, like WinNT and Win2K
before it, is quite sensitive to borderline defective or substandard
hardware (particularly motherboards, RAM and hard drives) that will
still support Win9x.

HOW TO Prepare to Upgrade Win98 or WinMe
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316639

Upgrading to Windows XP
http://aumha.org/win5/a/xpupgrad.htm

HOW TO Troubleshoot Windows XP Problems During Installation When You
Upgrade from Windows 98 or Windows Me
http://support.microsoft.com/default.aspx?scid=KB;en-us;q310064


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrum Russell
 
A true retail full or upgrade version will indeed start and complete setup from within Windows ME. It sounds as if the user has an OEM version, which will only do clean installs.
 
If the message states there is already an operating system on your computer, or something to that effect, you have an OEM version of Windows XP and it will NOT perform an upgrade install. It will only do clean installations.
 
kd said:
Hi i'm trying to upgrade, install xp professional on windows Me but
it says it won't install because there is on your computer?
Click to expand...


There is *what* on your computer?

Are you trying to upgrade using an OEM version? If so, you can't do that. To
upgrade you need either an an Upgrade version or a Full Retail version.
 
Back
Top