can`t use I.E 6...HELLLLLP

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G

Guest

Everytime i open .i.e6 it says it has encountered a problem and must shut
down.....there is no error message just a huge log file as
below............HELP

aAppNmae iexplore.exe AppVer 6.0 2800 1 1 06

ModVer 2.9.0.2 Offset 0000b804

ModNmae rsycmon.dll
 
Hi,

Could you please check the spelling of the Modname?

rsycmon.dll does not seem to be part of windows system. This could imply that
you have a virus, so if you have misspelled the filename, please post back with
the correct spelling.

Thanks,

Altrus



: Everytime i open .i.e6 it says it has encountered a problem and must shut
: down.....there is no error message just a huge log file as
: below............HELP
:
: aAppNmae iexplore.exe AppVer 6.0 2800 1 1 06
:
: ModVer 2.9.0.2 Offset 0000b804
:
: ModNmae rsycmon.dll
:
:
:
 
cat_uk said:
Everytime i open .i.e6 it says it has encountered a problem and must
shut down.....there is no error message just a huge log file as
below............HELP

aAppNmae iexplore.exe AppVer 6.0 2800 1 1 06

ModVer 2.9.0.2 Offset 0000b804

ModNmae rsycmon.dll
Click to expand...

First run a good virus scan:
Virus scan online: http://housecall.antivirus.com/
or
http://www.sarc.com/avcenter/vinfodb.html?prodid=nav2002/

Then eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Before you try to remove spyware using any of these programs ,
download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://www.spywareinfo.com/forums/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
 
Hi All,

I have tried every programme that everyone has advised me of, scanners,
hacker checks all came back with nothing, yet still internet explorer 6 is
still not working, im using xp pro, is there anywhere on this pc where i can
find a full log of what ie says and i can`t copy and paste the
details......thanks very muchh all
 
heres a log file....hope this sheds some light on whats wrong.......any ideas

Logfile of HijackThis v1.99.0
Scan saved at 12:50:51 AM, on 1/28/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0P1.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
E:\Program Files\BigFix.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8efd5a9b6f87fff395a2eb989\update\update.exe
C:\Program Files\MSN\MSNCoreFiles\MSN6.EXE
C:\WINDOWS\System32\cidaemon.exe
C:\DOCUME~1\TONYMI~1.000\LOCALS~1\Temp\Temporary Internet
Files\Content.IE5\8E6G4NSF\stinger[1].exe
C:\PROGRA~1\PCRescue\PCRescue.exe
C:\DOCUME~1\TONYMI~1.000\LOCALS~1\Temp\Rar$EX00.602\HijackThis.exe
C:\Program Files\Symantec\LiveUpdate\AUpdate.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL =
http://www.popupsearches.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://www.cintek.com/search.shtml
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.msn.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.cintek.com/default.shtml
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://www.popupsearches.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft
Internet Explorer provided by Cintek.com
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} -
C:\WINDOWS\BTGrab.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RsyncHlpr Class - {16B238D5-80DE-47CE-8F17-B3ECE2C2248D} -
C:\WINDOWS\System32\rsyncmon.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} -
E:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll (file missing)
O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} -
C:\WINDOWS\System32\IETie.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program
Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: ToolHelper - {CDEEC43D-3572-4E95-A2A5-F519D29F00C0} -
C:\PROGRA~1\ADVANC~1\Toolbar.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -
C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL
Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL
Modem\dslagent.exe
O4 - HKLM\..\Run: [BBDial] C:\Program Files\BT Voyager 105 ADSL Modem\BT
Broadband.exe
O4 - HKLM\..\Run: [EPSON PictureMate]
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0P1.EXE /P17 "EPSON
PictureMate" /O6 "USB001" /M "PictureMate"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec
Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [RSync] C:\WINDOWS\System32\netsync.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program
Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BigFix.lnk = E:\Program Files\BigFix.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\WINDOWS\System32\Msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\Msjava.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -
C:\WINDOWS\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links -
{c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file
missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no
file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.cintek.com/default.shtml
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -
http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}
(MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -
http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) -
http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{FA9AEFE3-1D04-442C-838D-22EA30D2808D}:
NameServer = 194.72.9.34 194.74.65.68
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation
- C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec
Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program
Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton
AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation -
C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation -
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
 
From my post:

**Post your HijackThis log to
http://www.spywareinfo.com/forums/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx


cat_uk said:
heres a log file....hope this sheds some light on whats
wrong.......any ideas

Logfile of HijackThis v1.99.0
Scan saved at 12:50:51 AM, on 1/28/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Click to expand...

From my post:

**Post your HijackThis log to
http://www.spywareinfo.com/forums/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
 
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