can send new mail, but can't reply (Outlook 2000)

  • Thread starter Thread starter ms
  • Start date Start date
M

ms

My wife has Outlook 2000 (German language).
She can compose a new mail and send it okay.
But when she replies to an e-mail, and clicks send,
the alert box to indicate mail is being sent flashes briefly
on screen (even for huge mail). The message does not
disappear from outgoing queue nor appear in sent folder.
Have others seen this problem?
I only have service packs in English, so do not wish to
try applying these.
 
What sort of mail account(s) does she have? Are there any error messages?
Click to expand...
it is a freenet.de mail account
It can be accessed by a web page (like Hotmail) or as POP/SMTP servers.
She uses Outlook for the latter.
There appear to be no error messages from freenet.
The fault seems to be in Outlook, i.e. sending mail finishes in
the blink of an eye, but no mail is sent (when you reply).
 
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