Can see my XP pro laptop on the network but can't access it

  • Thread starter Thread starter Rick
  • Start date Start date
R

Rick

I have a toshiba satellite laptop running win xp pro. I
connect it to my network via wireless (though have the
same problem with wired connection). I can see the
computer and can even see the shared drives and
directories, but when I try to access one of these I get
the following error:

"Not enough server storage is available to process this
command"

I can use the laptop to access all other computers on the
network. I have checked and double checked the permissions
etc. and can find no reason that this will not work. Any
ideas would be appreciated.
 
Rick said:
I have a toshiba satellite laptop running win xp pro. I
connect it to my network via wireless (though have the
same problem with wired connection). I can see the
computer and can even see the shared drives and
directories, but when I try to access one of these I get
the following error:

"Not enough server storage is available to process this
command"

I can use the laptop to access all other computers on the
network. I have checked and double checked the permissions
etc. and can find no reason that this will not work. Any
ideas would be appreciated.
Click to expand...


This error indicates that you are falling foul of the IRPStackSize bug.

The problem is on the machine you are attempting to connect to,
not the machine where you see the error message.

On the computer you are attempting to connect to,
Check the event viewer for an event ID 2011.

Usual fix :
You need to fix a parameter called IRPStackSize

On the computer you are attempting to connect to,
Set the IRPStackSize back to the default (15 ).
Perform the following steps:

1. Start the registry editor (e.g., regedit.exe).
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\lanmanserver\parameters.
3. Double-click IRPStackSize
(or if this registry setting doesn't exist,create it of
type DWORD and ensure the case is correct).
4. Change the base to decimal, set the value to 15, and click OK.
5. Reboot the computer.

Norton AV is usual suspect for breaking it.

There's a KB article about this, too.

Antivirus Software May Cause Event ID 2011 (Q177078)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;177078
 
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