Can save projects to computer with pics but NOT video...help!

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Guest

Two weeks ago, I made my first videos with MM2.1. All went well. Then had
some probs importing vid clips. Cleared filter boxes...all fine. THEN,
automatic update from Microsoft (I have XP Home Edition)....can still save
projects to computer with pics BUT not vids? Tried saving old projects from
2 weeks ago as another file on my computer and they worked, but NOTHING NEW.
:( I get the error about source files, space, etc.

Have the following error in my Manage folder:
Faulting application moviemk.exe, version 2.1.4026.0, faulting module
ffdshow.ax, version 1.0.0.1, fault address 0x0003c59f.

Can anyone help this fledging computer geek? Thanks in advance because I
have tons of confidence. :)
 
use the Movie Maker menu to go to Tools > Options > Compatability tab >
uncheck ffdshow.ax and try again.... No need to restart Movie Maker.

If you don't see it in the list, or it doesn't resolve it, check my
website's Problem Soving > Crashes and Hangs page.
 
Been there, done that. (uncheck & visited your Crashes & Hangs page) :(

Have also tried the .ax_ rename.

Still not working. I am such a novice at all this and I am nervous about
really frying my computer. brrr...

Any other ideas?

Thanks so much for trying to help me out! :)
 
it's good to be nervous.... better than regretful later on.

no, nothing more that what I already have on my website... it's up to date
with anything I know
 
Thanks. My next attempt will be a system restore. Last week, I turned on
Automatic Updates and I think that is when the problem began. I checked and
saw that a program called Software Distribution Service 3.0 had been
installed and my websearches have talked about probs with it. I have turned
off my auto update and plan to restore before SDS3.0 was loaded. Do you think
that may be a possible solution?

Thanks
 
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