Can receive email; can't send

  • Thread starter Thread starter Robert from SR
  • Start date Start date
R

Robert from SR

I've been using Windows Mail for a couple of years including today. However,
since mid-afternoon, I have been unable to send email, only receiving.

I get this message
" Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Subject 'Thanks', Account: 'mail.persona.ca', Server:
'mail.persona.ca', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number:
0x800CCC0F"

Can someone please help me?
 
The error "unexpectedly terminated" is usually caused by interference
from an antivirus program. Which antivirus are you running? Some of them cause problems with
Windows Mail over time. As a minimum, email scanning in the antivirus
should be turned off, although that may not be sufficient to eliminate all
bad effects. In a worst case scenario, your antivirus may need to be
uninstalled/reinstalled or replaced.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If still no improvement, consider upgrading to Windows Live Mail,
because it is less prone to suffering bad effects from overly intrusive
antivirus programs: http://download.live.com/wlmail
 
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