Can Receive Email, Can not Send

  • Thread starter Thread starter TBraxton
  • Start date Start date
T

TBraxton

This just started today and from what I read it has just recently started
with other people. Does anyone know why this just started happening and how
to fix it?
 
You are jumping to some broad conclusions. Out of the millions of people who
use email every day, there are always a random 0.00001% who have trouble.
That doesn't mean that the cause is identical for everyone who can't send.
If you would like some custom help, you will need to supply more details.
Do you get an error message when you try to send? If so, right-click on your
error message, copy, then paste it into a reply here. We can't do much
troubleshooting without the complete error message.
 
Go to the email that you have your windows set up to receive. Like I forward
my mail to Windows Mail from my gmail account. I had to sign on directly to
gmail and delete everything as the memory was full. My gmail account had
saved a copy of every email I had received on my Windows mail. Good
luck...hope this helps.
 
Greetings Gary,
I don't appreciate the tone of your response, you are here to assist people
or am I jumping to a broad conclusion with that? As far as the question I
posted there was no conclusion at all, but an observation that other people
were having the same problem I was having because the error message is
exactly the same as previously posted by others. I actually followed the
instruction you gave someone else after reading further and it fixed the
problem, but it still doesn't answer the question as to why for the past
couple of months I have been using Windows Mail without a problem and then
all of a sudden something like this happens. Moving forward today a new
problem started. I am able to send mail, but not receive. As reqested here
is the error message that I am receiving:

Account: 'plus.pop.mail.yahoo.com', Server: 'plus.pop.mail.yahoo.com',
Protocol: POP3, Server Response: '-ERR popgate unknown command', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
 
Thanks for including the complete error message. It makes troubleshooting
so much quicker and easier.

You have a couple of things wrong in your settings.
First, Go to Tools, Accounts, select that mail account, Properties, Servers.
Make sure that "Log on using Secure Password Authentication" is not enabled.
That alone may fix the problem you were having. However your port/SSL
settings don't agree with the latest guidance from Yahoo, see
http://help.yahoo.com/l/us/yahoo/mail/classic/mailplus/pop/pop-08.html
In particular, note step 10.

By the way, all the responders here (including myself) are unpaid volunteers
who donate their time and expertise to help fellow users. I've reviewed
my previous post and I don't see what part you might find objectionable.
I was merely sharing my general findings that I have learned over the past
3+ years while resolving thousands of technical issues with Windows Mail.
 
Thank you Gary,

Making sure "Log on using Secure Password Authentication" was not enabled
fixed the problem.
 
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