Can print from application but printers folder empty

  • Thread starter Thread starter Kim
  • Start date Start date
K

Kim

I can print from all my office and CAD applications
(Although not from IE or Outlook Express, I get
a "Printing Error, An error occurred during this
operation") but the printers folder is empty. The add
printer icon does not respond, nor does server properties.

I have tried to restoring to well before the problem
occured but the problem still remained, hence I undid the
restore.

Any information/ suggestions would be much appreciated.
Thanks
 
Kim said:
I can print from all my office and CAD applications
(Although not from IE or Outlook Express, I get
a "Printing Error, An error occurred during this
operation") but the printers folder is empty. The add
printer icon does not respond, nor does server properties.

I have tried to restoring to well before the problem
occured but the problem still remained, hence I undid the
restore.

Any information/ suggestions would be much appreciated.
Thanks
Click to expand...

Hi Kim. Sorry I am about 2 years late with this solution. :rolleyes:
This problem happened to a PC on the site that I support, and I coul
not find any solution for the problem either. :confused: Numerou
searches with Google and Technet revealed nothing, the only thing
found with searching the internet was your question to the same proble
that I was having. :mad: Eventually though, I found the solutio
myself. The problem existed because a file called PRINTUI.DLL whic
exists in the C:\Winnt\System32 folder was corrupted. Mor
specifically, the file in this case was zero bytes in length! :eek:
deleted the file, and the operating system re-created it again, an
then printing functionality was restored. :cool: This happened on
Windows 2000 Professional workstation, but I would imagine if i
happened on XP, the same would apply.

The main reason I have posted this is if sometime in the future thi
should happen to someone else, hopefully this will help them. :
 
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