Can only work in safe mode

  • Thread starter Thread starter Madmacca
  • Start date Start date
M

Madmacca

My computer will go to Windows Logo and then crash and keep trying to
re-boot,will only work in safe mode and cannot get into Admin

Can anyone offer any help or suggestions?
 
Andrew said:
Select safe-mode,open xp with the option listed to enter as thee
"administrator".
Click to expand...

Andrew, give it a rest.

"Madmacca" - you will need to give more information about your computer. Off
hand, it sounds as though the machine is extremely infected. If this is the
case, since you can get into Safe Mode you may be able to clean it up.
Otherwise you'll need to be more descriptive for us to help you.

The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

If you can't do the work yourself (and there is no shame in admitting this
isn't your cup of tea), take the machine to a professional computer repair
shop (not your local equivalent of BigComputerStore/GeekSquad). If possible,
have all your data backed up before you take the machine into a shop.

Malke
 
Madmacca said:
My computer will go to Windows Logo and then crash and keep trying
to re-boot,will only work in safe mode and cannot get into Admin

Can anyone offer any help or suggestions?
Click to expand...

What - if any - hardware drivers did you recently update?

What - if any - software did you recently update?

Have you tried a system restore?
 
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