Hi Lorne
Try the following and see if it helps:
This is usually caused by third-party browser add-ons. If you have any 3rd
party toolbars such as Google, MSN or Yahoo, disable them. If you have
Yahoo Companion, uninstall it. If you have any 3rd party software, popup or
ad blockers, disable them.
Additional possibilities:
Clear the Temporary Internet Files and delete Cookies.
http://www.pchell.com/support/privacy.shtml
Description of the Reuse Windows for Launching Shortcuts Setting in Internet
Explorer 5.01:
http://support.microsoft.com/?kbid=241911
How to open Multiple Browser Windows
http://navigators.com/multiple_browsers.html
If still no joy, then do the following:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be aware, your Anti-Virus won't detect all types of warez, Trojans, malware,
worms, etc., and neither can other adware or spyware related programs such
as AdAware and SpyBot. They don't have the proper definitions. They must
also be run in Safe Mode with Hidden Files enabled in order to fully scan
all files. Even if you have run such programs and nothing shows up, it does
not mean your system is clean. It takes a series of programs to fully clean
your machine. *Some very aggressive and damaging variants of malware can
replicate themselves repeatedly, or mutate, if not removed properly.*
Download and install HiJackThis. This is one of the most important steps.
Follow all instructions carefully. This program should be run in Normal
mode.
How to download and install HiJackThis: Win 98-XP
http://www.download.com/HijackThis/3000-8022_4-10227353.html
Please…. DO NOT post your log HiJackThis log to this newsgroup. DO NOT
delete anything from the list yourself unless you are an experienced user of
this program. It is important that you post your log on one of the
HiJackThis Support Forums below and allow the experts there to analyze it
for you:
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.p
(
http://www.dslreports.com/forum/security)
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums.
http://aumha.net/profile.php?mode=register
Please follow all pre- posting instructions below carefully to avoid having
your log deleted or ignored.
http://forum.aumha.org/viewtopic.ph...ghlight=&sid=b59f8de4de1850003b79b74558a4b58b)
All responders are volunteers and they are very busy, so please be patient.
Please see
http://aumha.net/viewtopic.php?t=4075 and
http://aumha.org/a/quickfix.htm before posting to the forum.
Please post a link back here to your log at AumHa so that we can follow your
progress.
Hope this helps.
Jan
MS MVP - Windows IE/OE [DTS/AumHa]
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