can not use fast user switching

  • Thread starter Thread starter mae
  • Start date Start date
M

mae

hi all!

a little help please! starting yesterday i haven't been able to use the fast
user switching ability whether i try to use the "start-log off-switch user
route" or by pressing the "Win key and the letter L"....when i press the win
key+L, a box appears that says the computer is locked and only an
administrator can unlock it and to supply a password to open it again....i'm
using xp home sp2...

i hope i'm explaining this well....

anyway, thanks in advance to anyone who will be willing to help me!

mae
 
i did that already....that's why the "switch user" option is available when
i click the start button, then log off....


Ayush said:
Control Panel ,
User accounts ,
Change the way users log on and off,
Tick all checkboxes.

--
Ayush [ Be ''?'' Happy ]
-------------
Search - www.Google.com | Wikipedia - http://en.wikipedia.org
Snip your long urls - http://snipurl.com/
-------------


Replid to [mae]s message :
hi all!

a little help please! starting yesterday i haven't been able to use
the fast user switching ability whether i try to use the "start-log
off-switch user route" or by pressing the "Win key and the letter
L"....when i press the win key+L, a box appears that says the
computer is locked and only an administrator can unlock it and to
supply a password to open it again....i'm using xp home sp2...

i hope i'm explaining this well....

anyway, thanks in advance to anyone who will be willing to help me!

mae
Click to expand...
Click to expand...
 
Have you checked the Fast User Switching Service is running or not? To check
click Start - Run - type Services.msc and press Enter key. Double-click the
Service and check it status. if it is not running then click Start button
within and see if this helps.

Let us know!


mae said:
i did that already....that's why the "switch user" option is available when
i click the start button, then log off....


Ayush said:
Control Panel ,
User accounts ,
Change the way users log on and off,
Tick all checkboxes.

--
Ayush [ Be ''?'' Happy ]
-------------
Search - www.Google.com | Wikipedia - http://en.wikipedia.org
Snip your long urls - http://snipurl.com/
-------------


Replid to [mae]s message :
hi all!

a little help please! starting yesterday i haven't been able to use
the fast user switching ability whether i try to use the "start-log
off-switch user route" or by pressing the "Win key and the letter
L"....when i press the win key+L, a box appears that says the
computer is locked and only an administrator can unlock it and to
supply a password to open it again....i'm using xp home sp2...

i hope i'm explaining this well....

anyway, thanks in advance to anyone who will be willing to help me!

mae
Click to expand...
Click to expand...
Click to expand...
 
mae,

Did you use third-party utilities to customize the "Welcome Screen" perhaps,
using utilities such as LoginStudio, any other Theme tools or by manually
ResHack'ing the UIHost?

Example:

sarah. word.: Hack Your XP Login Screen:
http://sarahlane.typepad.com/sarahword/2004/06/windows_tweak_h.html

If you've done any of the above, then switch users option may not work.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


i did that already....that's why the "switch user" option is available when
i click the start button, then log off....


Ayush said:
Control Panel ,
User accounts ,
Change the way users log on and off,
Tick all checkboxes.

--
Ayush [ Be ''?'' Happy ]
-------------
Search - www.Google.com | Wikipedia - http://en.wikipedia.org
Snip your long urls - http://snipurl.com/
-------------


Replid to [mae]s message :
hi all!

a little help please! starting yesterday i haven't been able to use
the fast user switching ability whether i try to use the "start-log
off-switch user route" or by pressing the "Win key and the letter
L"....when i press the win key+L, a box appears that says the
computer is locked and only an administrator can unlock it and to
supply a password to open it again....i'm using xp home sp2...

i hope i'm explaining this well....

anyway, thanks in advance to anyone who will be willing to help me!

mae
Click to expand...
Click to expand...
 
hi! in services.msc it is set to automatic but it hasnt started....when i
try to start it an error code appears: "Could not start the fast user
switching compatibility service on local computer. Error 1068: The
dependency service or group failed to start."


RajKohli said:
Have you checked the Fast User Switching Service is running or not? To
check
click Start - Run - type Services.msc and press Enter key. Double-click
the
Service and check it status. if it is not running then click Start button
within and see if this helps.

Let us know!


mae said:
i did that already....that's why the "switch user" option is available
when
i click the start button, then log off....


Ayush said:
Control Panel ,
User accounts ,
Change the way users log on and off,
Tick all checkboxes.

--
Ayush [ Be ''?'' Happy ]
-------------
Search - www.Google.com | Wikipedia - http://en.wikipedia.org
Snip your long urls - http://snipurl.com/
-------------


Replid to [mae]s message :
hi all!

a little help please! starting yesterday i haven't been able to use
the fast user switching ability whether i try to use the "start-log
off-switch user route" or by pressing the "Win key and the letter
L"....when i press the win key+L, a box appears that says the
computer is locked and only an administrator can unlock it and to
supply a password to open it again....i'm using xp home sp2...

i hope i'm explaining this well....

anyway, thanks in advance to anyone who will be willing to help me!

mae
Click to expand...
Click to expand...
Click to expand...
 
no, i didn't use any third party utilities to customize the welcome
screen....


Ramesh said:
mae,

Did you use third-party utilities to customize the "Welcome Screen"
perhaps,
using utilities such as LoginStudio, any other Theme tools or by manually
ResHack'ing the UIHost?

Example:

sarah. word.: Hack Your XP Login Screen:
http://sarahlane.typepad.com/sarahword/2004/06/windows_tweak_h.html

If you've done any of the above, then switch users option may not work.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


i did that already....that's why the "switch user" option is available
when
i click the start button, then log off....


Ayush said:
Control Panel ,
User accounts ,
Change the way users log on and off,
Tick all checkboxes.

--
Ayush [ Be ''?'' Happy ]
-------------
Search - www.Google.com | Wikipedia - http://en.wikipedia.org
Snip your long urls - http://snipurl.com/
-------------


Replid to [mae]s message :
hi all!

a little help please! starting yesterday i haven't been able to use
the fast user switching ability whether i try to use the "start-log
off-switch user route" or by pressing the "Win key and the letter
L"....when i press the win key+L, a box appears that says the
computer is locked and only an administrator can unlock it and to
supply a password to open it again....i'm using xp home sp2...

i hope i'm explaining this well....

anyway, thanks in advance to anyone who will be willing to help me!

mae
Click to expand...
Click to expand...
Click to expand...
 
hi! i solved the problem already....the reason for my problem is because
the terminal services was disabled

thanks for all your help!


mae said:
no, i didn't use any third party utilities to customize the welcome
screen....


Ramesh said:
mae,

Did you use third-party utilities to customize the "Welcome Screen"
perhaps,
using utilities such as LoginStudio, any other Theme tools or by manually
ResHack'ing the UIHost?

Example:

sarah. word.: Hack Your XP Login Screen:
http://sarahlane.typepad.com/sarahword/2004/06/windows_tweak_h.html

If you've done any of the above, then switch users option may not work.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


i did that already....that's why the "switch user" option is available
when
i click the start button, then log off....


Ayush said:
Control Panel ,
User accounts ,
Change the way users log on and off,
Tick all checkboxes.

--
Ayush [ Be ''?'' Happy ]
-------------
Search - www.Google.com | Wikipedia - http://en.wikipedia.org
Snip your long urls - http://snipurl.com/
-------------


Replid to [mae]s message :
hi all!

a little help please! starting yesterday i haven't been able to use
the fast user switching ability whether i try to use the "start-log
off-switch user route" or by pressing the "Win key and the letter
L"....when i press the win key+L, a box appears that says the
computer is locked and only an administrator can unlock it and to
supply a password to open it again....i'm using xp home sp2...

i hope i'm explaining this well....

anyway, thanks in advance to anyone who will be willing to help me!

mae
Click to expand...
Click to expand...
Click to expand...
 
Nice! Thanks for the update.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


hi! i solved the problem already....the reason for my problem is because
the terminal services was disabled

thanks for all your help!
 
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