Can not shut down or restart computer.

  • Thread starter Thread starter Ward
  • Start date Start date
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Ward

Hi. I have a windows 2K Pro machine with all of the latest patches
installed. I can not restart or shut down the machine. If I choose
to restart or shut down, windows goes thru it's normal routine and
closes everthing and then shuts itself down, however the computer will
not turn "off" or "reboot" after this step. All that is left is
either a black screen or a black screen with a blinking cursor in the
upper left hand corner. In order to shut down I have to press and
hold the power button.

I checked the even log and couldn't find anything telling. Perhaps
it's a bios setting?

Anyway, pressing the power button to shut down is not the solution I'm
looking for.

Thank you.
 
In
Ward said:
Hi. I have a windows 2K Pro machine with all of the latest patches
installed. I can not restart or shut down the machine. If I choose
to restart or shut down, windows goes thru it's normal routine and
closes everthing and then shuts itself down, however the computer will
not turn "off" or "reboot" after this step. All that is left is
either a black screen or a black screen with a blinking cursor in the
upper left hand corner. In order to shut down I have to press and
hold the power button.

I checked the even log and couldn't find anything telling. Perhaps
it's a bios setting?

Anyway, pressing the power button to shut down is not the solution I'm
looking for.

Thank you.
Click to expand...

http://support.microsoft.com/kb/315409
 
InWard <[email protected]> wibbled







http://support.microsoft.com/kb/315409
Click to expand...

Thanks for the KB article Steve, however I'm still troubleshooting
this problem.

Perhaps a little bit more background surrounding the problem.

Our old computer had a mobo problem. So I purchased a new Lenovo
system. It shipped with Vista, which naturally doesn't play nice with
a few of our programs.

So I took the boot drive out of the old system and stuck it into the
new Lenovo. I've loaded all of the appropriate drivers (chipset,
video, keyboard, mouse, everything) to get the old drive working in
the new box. However I still have the shutdown issue with it.

The computer goes thru all of the steps leading up to a normal
shutdown, i.e. closes applications, terminates network connections,
all of that. It just will not "punch" the computer to restart (you
know when you first boot many computers the fans are a whirling
really, really fast).

From the KB about shutdown issues, it suggested booting into safe mode
then shutting down the machine. Well that STILL doesn't work. It
didn't really say what to try next if that fails.

From that expanded explanation, would you say that I have a driver
conflict or program conflict left over from the old boot disk that is
now running the show?

If I can't find a solution to this, the second thing I was looking for
is a "force restart" utility (since this machine doesn't have a reset
button) that I could schedule to restart the machine without having to
hold the power button for 5 seconds.

Thanks again,

Ward
 
In
Ward said:
Thanks for the KB article Steve, however I'm still troubleshooting
this problem.

Perhaps a little bit more background surrounding the problem.

Our old computer had a mobo problem. So I purchased a new Lenovo
system. It shipped with Vista, which naturally doesn't play nice with
a few of our programs.

So I took the boot drive out of the old system and stuck it into the
new Lenovo. I've loaded all of the appropriate drivers (chipset,
video, keyboard, mouse, everything) to get the old drive working in
the new box. However I still have the shutdown issue with it.

The computer goes thru all of the steps leading up to a normal
shutdown, i.e. closes applications, terminates network connections,
all of that. It just will not "punch" the computer to restart (you
know when you first boot many computers the fans are a whirling
really, really fast).

From the KB about shutdown issues, it suggested booting into safe mode
then shutting down the machine. Well that STILL doesn't work. It
didn't really say what to try next if that fails.

From that expanded explanation, would you say that I have a driver
conflict or program conflict left over from the old boot disk that is
now running the show?

If I can't find a solution to this, the second thing I was looking for
is a "force restart" utility (since this machine doesn't have a reset
button) that I could schedule to restart the machine without having to
hold the power button for 5 seconds.

Thanks again,

Ward
Click to expand...

I'd look at VMWare Server or MS Virtual Server to run your apps in a
virtualised session on your Vista machine. This way it's kept totally
seperate from your hardware and if you upgrade in the future you can move
the VM to the new hardware easily
 
InWard <[email protected]> wibbled














I'd look at VMWare Server or MS Virtual Server to run your apps in a
virtualised session on your Vista machine. This way it's kept totally
seperate from your hardware and if you upgrade in the future you can move
the VM to the new hardware easily
Click to expand...

Oh I like that a whole lot.

This question may not be in your "power alley", but I'll ask anyway...

Is there a super easy way to transfer my existing system (my windows
2000 installation that has the programs that I need to run (quickbooks
and a fax system)) into VMWare or the Mircosoft brand?

I realize this may not be your specialty. I thing I'll also find
another group for the question.

Thanks again!

Ward
 
In
Ward said:
Oh I like that a whole lot.

This question may not be in your "power alley", but I'll ask anyway...

Is there a super easy way to transfer my existing system (my windows
2000 installation that has the programs that I need to run (quickbooks
and a fax system)) into VMWare or the Mircosoft brand?

I realize this may not be your specialty. I thing I'll also find
another group for the question.

Thanks again!

Ward
Click to expand...

In theory I guess this is possible, in the same way as changing a
motherboard etc as the VM is a "new" PC.

Although you may find life easier just to start from fresh :)

Most of our corporate domain controllers are on VM's with VMWare. To us the
big afvantage is they can be restored instantly if the hardware they live on
fails, and as hardware is upgraded the vm can exist on new hardware in
minutes.
 
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