Can not send email

  • Thread starter Thread starter kthomas1228
  • Start date Start date
K

kthomas1228

I am unable to send emails, but can receive them. I get the following error.
Your advice to another person with this error was to reinstall antivirus. I
am using the same antivirus I have used for the past year. Never interfered
with my email before.

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Office Depot Computer Desk - $20 (UIUC)', Account:
'pop3.live.com', Server: 'smtp.live.com', Protocol: SMTP, Port: 587,
Secure(SSL): Yes, Error Number: 0x800CCC0F
 
kthomas

Your Anti Virus scanning is like the deadly game of Russian Roulette. Will work for
years without any issues and then hit with a vengeance

Disable your AV from scanning in and outgoing emails by uninstalling your AV and
then re-installing it without the email integration (scanning) option.

Also Read the following
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect
 
The error "unexpectedly terminated" is usually caused by interference
from an antivirus program. Which antivirus are you running? Some of
them cause problems with Windows Mail over time. As a minimum,
email scanning in the antivirus should be turned off, although that may
not be sufficient to eliminate all bad effects. In a worst case scenario,
your antivirus may need to be uninstalled/reinstalled or replaced.

As an alternative to replacing your antivirus, consider upgrading to
Windows Live Mail, because it is less prone to suffering bad effects from
overly intrusive antivirus programs:
http://download.live.com/wlmail

Gary VanderMolen, Microsoft MVP (Mail)


"kthomas1228" wrote in message
I am unable to send emails, but can receive them. I get the following error.
Your advice to another person with this error was to reinstall antivirus. I
am using the same antivirus I have used for the past year. Never interfered
with my email before.

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Office Depot Computer Desk - $20 (UIUC)', Account:
'pop3.live.com', Server: 'smtp.live.com', Protocol: SMTP, Port: 587,
Secure(SSL): Yes, Error Number: 0x800CCC0F
 
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