Can not send e-mail

  • Thread starter Thread starter Jucinda
  • Start date Start date
J

Jucinda

I'm having issues with suddenly not being able to send e-mail messages. I
have windows Vista with @att.net account. The error message is below

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re:
Account: 'pop.att.yahoo.com', Server: 'smtp.att.yahoo.com', Protocol: SMTP,
Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0F
 
"Unexpectedly terminated" is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

As a possible temporary fix, delete that corrupted mail account,
restart Windows Mail, then recreate the account.

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail
 
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