Can not receive mail

[Guest]

My email does not receive email. I can send but when I try to receive it
connects and then disconnects. There are no other messages. I went and
closed my Norton but that did not seem to help

 

[Gary VanderMolen]

What happens when you click on Send/Receive?

Windows Mail is not compatible with most Norton and
McAfee security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3