can not open word document attached to a lycos.com web mail e-mail

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G

Guest

I can not open a MS Word document that has been sent as an attachment to my
lycos.com web mail account. I´m using IE6 to go to the lycos web site and
when I click on the word document url, we get a message saying that the word
document cannot b opened and that we have a security problem with pop ups.
What do I do?

Thanks
 
Hi,
A few things you might try:
1. Turn off any pop-up blockers, such as IE's pop-up blocker (only in XP
SP2) or the Yahoo Companion toolbar.
2. Disable, temporarily, other security programs.
3. Internet Options> Security> Internet Zone, reset to default.
4. Can you right-click the URL to the DOC file and choose save as?
5. Have the sender paste the content of the Word Doc into the body of the
message.

Hope this helps,
Don
 
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