C
chercen
Good Morning...
I installed Windows 2000 server two weeks ago, and I have
downloaded latest service packs and hotfixes. Also I have
installed our software.
Yesterday I tried to open the Control Panel, and
surprisingly the session logoff and starts again
automatically, throwing two events to Event Viewer. I have
surfed the web, and I have found nothing at all....
Does anybody know what I can do to make it work again???? I
do not want to reinstall the OS... Any help welcome
The two events are:
First
-------
Source: DrWatson
EventID: 4097
Type: Information
Description: The application, explorer.exe, generated an
application error The error occurred on 11/27/2003 @
10:03:56.578 The exception generated was c0000005 at
address 7C579927 (CompareStringW)
Bytes:
0000: 0d 0a 0d 0a 41 70 70 6c ....Appl
0008: 69 63 61 74 69 6f 6e 20 ication
0010: 65 78 63 65 70 74 69 6f exceptio
0018: 6e 20 6f 63 63 75 72 72 n occurr
0020: 65 64 3a 0d 0a 20 20 20 ed:..
0028: 20 20 20 20 20 41 70 70 App
0030: 3a 20 65 78 70 6c 6f 72 : explor
0038: 65 72 2e 65 78 65 20 28 er.exe (
0040: 70 69 64 3d 31 35 39 36 pid=1596
0048: 29 0d 0a 20 20 20 20 20 )..
0050: 20 20 20 57 68 65 6e 3a When:
0058: 20 31 31 2f 32 37 2f 32 11/27/2
0060: 30 30 33 20 40 20 31 30 003 @ 10
0068: 3a 30 33 3a 35 36 2e 35 :03:56.5
0070: 37 38 0d 0a 20 20 20 20 78..
0078: 20 20 20 20 45 78 63 65 Exce
0080: 70 74 69 6f 6e 20 6e 75 ption nu
0088: 6d 62 65 72 3a 20 63 30 mber: c0
0090: 30 30 30 30 30 35 20 28 000005 (
0098: 61 63 63 65 73 73 20 76 access v
00a0: 69 6f 6c 61 74 69 6f 6e iolation
00a8: 29 0d 0a 0d 0a 2a 2d 2d )....*--
and more....
SECOND
-------
Source: WinLogon
Event ID: 1002
Type: Information
Description: The shell stopped unexpectedly and
Explorer.exe was restarted.
Bytes: no viene nada.
I installed Windows 2000 server two weeks ago, and I have
downloaded latest service packs and hotfixes. Also I have
installed our software.
Yesterday I tried to open the Control Panel, and
surprisingly the session logoff and starts again
automatically, throwing two events to Event Viewer. I have
surfed the web, and I have found nothing at all....
Does anybody know what I can do to make it work again???? I
do not want to reinstall the OS... Any help welcome
The two events are:
First
-------
Source: DrWatson
EventID: 4097
Type: Information
Description: The application, explorer.exe, generated an
application error The error occurred on 11/27/2003 @
10:03:56.578 The exception generated was c0000005 at
address 7C579927 (CompareStringW)
Bytes:
0000: 0d 0a 0d 0a 41 70 70 6c ....Appl
0008: 69 63 61 74 69 6f 6e 20 ication
0010: 65 78 63 65 70 74 69 6f exceptio
0018: 6e 20 6f 63 63 75 72 72 n occurr
0020: 65 64 3a 0d 0a 20 20 20 ed:..
0028: 20 20 20 20 20 41 70 70 App
0030: 3a 20 65 78 70 6c 6f 72 : explor
0038: 65 72 2e 65 78 65 20 28 er.exe (
0040: 70 69 64 3d 31 35 39 36 pid=1596
0048: 29 0d 0a 20 20 20 20 20 )..
0050: 20 20 20 57 68 65 6e 3a When:
0058: 20 31 31 2f 32 37 2f 32 11/27/2
0060: 30 30 33 20 40 20 31 30 003 @ 10
0068: 3a 30 33 3a 35 36 2e 35 :03:56.5
0070: 37 38 0d 0a 20 20 20 20 78..
0078: 20 20 20 20 45 78 63 65 Exce
0080: 70 74 69 6f 6e 20 6e 75 ption nu
0088: 6d 62 65 72 3a 20 63 30 mber: c0
0090: 30 30 30 30 30 35 20 28 000005 (
0098: 61 63 63 65 73 73 20 76 access v
00a0: 69 6f 6c 61 74 69 6f 6e iolation
00a8: 29 0d 0a 0d 0a 2a 2d 2d )....*--
and more....
SECOND
-------
Source: WinLogon
Event ID: 1002
Type: Information
Description: The shell stopped unexpectedly and
Explorer.exe was restarted.
Bytes: no viene nada.