can not install updates

  • Thread starter Thread starter Jean Ferris
  • Start date Start date
J

Jean Ferris

I have not been able to install once a download is
updated. It is making my home computer very unsecure! I
got a message tonight when I tried to turn the system off
after the download completed but did not install as is
normal for this computer and the Microsoft updates - it
said "END PROGRAM-Notification Wnd for RNA dmin" - what
is that????
 
If you are using AOL as your ISP, you need to minimize your
AOL browser and launch Internet Explorer, then visit the Windows
Update web site while using Internet Explorer.

Try the following solution from the Windows Update Troubleshooter:
http://v4.windowsupdate.microsoft.com/troubleshoot/

Select:
"Problem Downloading/Installing a Software (Non-Driver) item"

Follow steps under:
"Install stops at 0% when using the AOL Browser"

While using the Internet Explorer browser, try downloading
the updates again: http://v4.windowsupdate.microsoft.com/en/default.asp


P.S. Make sure to disable your antivirus program and close any
open programs before installing updates.


Review the troubleshooting tips in these articles:

"Software Update Incomplete, This Windows Update Software
Did Not Update Successfully" Error Message When You Visit
the Windows Update Web Site
http://support.microsoft.com/default.aspx?scid=kb;en-us;319585

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?kbid=193385

HOW TO: Troubleshoot Problems Connecting to Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;818018

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html

Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll
down to "Why Can't I Download Updates" for additional troubleshooting ideas.

Visit the Windows Update newsgroup and read the messages
posted there for helpful troubleshooting tips.

The "Official" Windows Update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate


--
Nicholas

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| I have not been able to install once a download is
| updated. It is making my home computer very unsecure! I
| got a message tonight when I tried to turn the system off
| after the download completed but did not install as is
| normal for this computer and the Microsoft updates - it
| said "END PROGRAM-Notification Wnd for RNA dmin" - what
| is that????
 
My computer did that as well just last week due to an
infection by the Welchia Worm (variant of the Blaster)
You may want to turn off the auto-restore and run the
Welchia fix tool from Symantec. It worked here.
Hope this helps!
 
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