Can not get vista SP1 to work

  • Thread starter Thread starter Jerry & Pat
  • Start date Start date
J

Jerry & Pat

I have downloaded SP1 (32bit) 3 times and when it restarts it fails. I get
a message lkie
!! 0xc0190001 !! 589/73930 (HelpPane.exe)
I have installed the service pack on this computer with no problems at all.
This is my first Vista problem, unlike so many others I like it after
getting used to it.

I have to turn off and reboot by restoreing to old setup. Anyone familiar
with this problem?

Jerry
 
Free SP1 technical support from Microsoft:
https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

I have downloaded SP1 (32bit) 3 times and when it restarts it fails. I get
a message lkie
!! 0xc0190001 !! 589/73930 (HelpPane.exe)
I have installed the service pack on this computer with no problems at all.
This is my first Vista problem, unlike so many others I like it after
getting used to it.

I have to turn off and reboot by restoreing to old setup. Anyone familiar
with this problem?

Jerry
 
Thank you. I will try this when I get a chance. It will be a few days
before I can because I'm going to be busy. Thanks again for trying to help.
Jerry
 
Well I finally tried this after getting the same advice from the microsoft
free support people. I still got the same message and microsoft was
totally unhelpful with any additional advise. They said they required a
screen shot of the error message, which I couldn't give them because that is
what came up on a black screen and windows never loaded at all.

Funny I have another PC and a ;aptop all running Vista. The SP1 installed
fine on both of those computer with Macafee running and with all the same
setups as my "good" computer - a Dell. At this stage I am not going to
install the SP1. Since everything was working fine for me before all this
started and I have had the scares of total system crash trying to get
rebooted after seemingly being installed, I am going to go my merry way and
hope that some future upgrade will load properly.

Thank you for the advise to try. At this stage I'm thinking that there is
some Dell file that is doing something. Jerry
 
Jerry said:
Well I finally tried this after getting the same advice from the
microsoft free support people. I still got the same message and
microsoft was totally unhelpful with any additional advise. They said
they required a screen shot of the error message, which I couldn't give
them because that is what came up on a black screen and windows never
loaded at all.

Funny I have another PC and a ;aptop all running Vista. The SP1
installed fine on both of those computer with Macafee running and with
all the same setups as my "good" computer - a Dell. At this stage I am
not going to install the SP1. Since everything was working fine for me
before all this started and I have had the scares of total system crash
trying to get rebooted after seemingly being installed, I am going to go
my merry way and hope that some future upgrade will load properly.

Thank you for the advise to try. At this stage I'm thinking that there
is some Dell file that is doing something. Jerry
Click to expand...

If it were me and I was in this situation, the machine's HD would be
formatted, the O/S reinstalled and the SP installed, before any other
software was installed, in an attempt the get the SP and Windows updates
applied.

It is not a good security practice as a home user to blow off a Service
Pack.
 
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