Can not get to HHTP://SYMANTEC.COM

R

Roger

I have a compter that I can attach to the internet thru
my DSL router. I have downloaded and installed all the
Windows XP updates.
I can not connect to the symantec.com web site. I
checked all the setting and they are EXACTLY the same as
another computer on the router that does connect. I
currently have all the internet setting, set to low and
all cookies set to accept.
What is wrong???
 
B

badgolferman

Roger said:
I have a compter that I can attach to the internet thru
my DSL router. I have downloaded and installed all the
Windows XP updates.
I can not connect to the symantec.com web site. I
checked all the setting and they are EXACTLY the same as
another computer on the router that does connect. I
currently have all the internet setting, set to low and
all cookies set to accept.
What is wrong???

If your URL looks like the subject line I doubt it will get through.
what is hhtp:// ???
 
G

Guest

I did what you say and when Google gave me the list of
SYMANTEC sites, I clicked on the world wide site and IE
responded with the "THE PAGE CAN NOT BE DISPLAYED" screen.
Roger
 
B

badgolferman

I did what you say and when Google gave me the list of
SYMANTEC sites, I clicked on the world wide site and IE
responded with the "THE PAGE CAN NOT BE DISPLAYED" screen.
Roger

Try this:
First go to IE->Tools->Internet Options->Security->Restricted
Sites->Sites and check for any entries there.
Secondly do a search for a file named HOSTS on your C drive and rename
it to HOSTS_OLD. Restart IE and see if that fixes it.
 
G

Guest

Thank you for working with me.
I do not have any restricted sites.
When I renamed the hosts file to host_old and rebooted
the system. I could not get got to any Internet site.
Roger
 
G

Guest

THANK YOU...............THANK YOU
I had some help here and the little hands took the
ethernet cable out of my machine. Once I figured that
out I renamed the hosts file and rebooted the computer.
Then I could get to the SYMANTEC site.
Roger
 
B

badgolferman

Thank you for working with me.
I do not have any restricted sites.
When I renamed the hosts file to host_old and rebooted
the system. I could not get got to any Internet site.
Roger

My only other thought would be that you should try using a different
browser with the affected computer to see if Symantec can be viewed. If
still not, perhaps your router is at fault somehow.
 
J

Jan Il

Thank you for working with me.
I do not have any restricted sites.
When I renamed the hosts file to host_old and rebooted
the system. I could not get got to any Internet site.
Roger

Can you do a System Restore to a point before the problem started, or at
least before you did the above and can get access to the Internet again?

Jan :)
 
B

badgolferman

THANK YOU...............THANK YOU
I had some help here and the little hands took the
ethernet cable out of my machine. Once I figured that
out I renamed the hosts file and rebooted the computer.
Then I could get to the SYMANTEC site.
Roger

See, you fixed it yourself!!!
 

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