Can not find contacts

[Guest]

when I try to find a contact it returns nothing. However, the advanced find
returns it just fine.

The contacts are in a public folder

I copied the contacts to a PST and the search works fine.

I copy some contacts into a new public folder and the find works fine.
I copy all the contacts into a new PF and it finds nothing.
Any ideas?

 

[Judy Gleeson MVP Outlook]

Right click the Public Folder, Properties, Outlook Address Book, tick the
show as an address book box.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

 

[Guest]

I have already done. I have also unticked/reticked, etc. All to no avail. We
are going crazy with this. Any ideas would be gratly appreciated.

Right click the Public Folder, Properties, Outlook Address Book, tick the
show as an address book box.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

when I try to find a contact it returns nothing. However, the advanced find
returns it just fine.

The contacts are in a public folder

I copied the contacts to a PST and the search works fine.

I copy some contacts into a new public folder and the find works fine.
I copy all the contacts into a new PF and it finds nothing.
Any ideas?

 

[Judy Gleeson MVP Outlook]

Click the address book icon in the toolbar - tools | Options and add the
list of Contact folders you want to use and which order you want Outlook to
look at them.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

I have already done. I have also unticked/reticked, etc. All to no avail. We
are going crazy with this. Any ideas would be gratly appreciated.

Right click the Public Folder, Properties, Outlook Address Book, tick the
show as an address book box.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

when I try to find a contact it returns nothing. However, the

advanced
find

returns it just fine.

The contacts are in a public folder

I copied the contacts to a PST and the search works fine.

I copy some contacts into a new public folder and the find works fine.
I copy all the contacts into a new PF and it finds nothing.
Any ideas?

 

[Guest]

Hello,

I have the same problem (described in thread "not able to search public
contacts ...)
I think its caused by one or more corrupted Contacts. Does anyone know a
tool for verifying contacts?

Thanks,
Frank

Click the address book icon in the toolbar - tools | Options and add the
list of Contact folders you want to use and which order you want Outlook to
look at them.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

I have already done. I have also unticked/reticked, etc. All to no avail. We
are going crazy with this. Any ideas would be gratly appreciated.

Right click the Public Folder, Properties, Outlook Address Book, tick the
show as an address book box.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


when I try to find a contact it returns nothing. However, the advanced
find
returns it just fine.

The contacts are in a public folder

I copied the contacts to a PST and the search works fine.

I copy some contacts into a new public folder and the find works fine.
I copy all the contacts into a new PF and it finds nothing.
Any ideas?

 

[Guest]

Frank,

It works perfectly if If I copy all the contacts to a pst file and use the
find. Coping it back to a new (and named differently) public folder does not
solve the problem. That is why I do not think it is corruption.

Hello,

I have the same problem (described in thread "not able to search public
contacts ...)
I think its caused by one or more corrupted Contacts. Does anyone know a
tool for verifying contacts?

Thanks,
Frank

Click the address book icon in the toolbar - tools | Options and add the
list of Contact folders you want to use and which order you want Outlook to
look at them.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

I have already done. I have also unticked/reticked, etc. All to no avail. We
are going crazy with this. Any ideas would be gratly appreciated.

:


Right click the Public Folder, Properties, Outlook Address Book, tick the
show as an address book box.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


when I try to find a contact it returns nothing. However, the advanced
find
returns it just fine.

The contacts are in a public folder

I copied the contacts to a PST and the search works fine.

I copy some contacts into a new public folder and the find works fine.
I copy all the contacts into a new PF and it finds nothing.
Any ideas?

 

[Guest]

I tried every combination that one could image ton no avail.

Click the address book icon in the toolbar - tools | Options and add the
list of Contact folders you want to use and which order you want Outlook to
look at them.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

I have already done. I have also unticked/reticked, etc. All to no avail. We
are going crazy with this. Any ideas would be gratly appreciated.

Right click the Public Folder, Properties, Outlook Address Book, tick the
show as an address book box.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


when I try to find a contact it returns nothing. However, the advanced
find
returns it just fine.

The contacts are in a public folder

I copied the contacts to a PST and the search works fine.

I copy some contacts into a new public folder and the find works fine.
I copy all the contacts into a new PF and it finds nothing.
Any ideas?

 

[Guest]

I have the same issue. Has a solution been found ?

cheers

Ben

I tried every combination that one could image ton no avail.

Click the address book icon in the toolbar - tools | Options and add the
list of Contact folders you want to use and which order you want Outlook to
look at them.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

I have already done. I have also unticked/reticked, etc. All to no avail. We
are going crazy with this. Any ideas would be gratly appreciated.

:


Right click the Public Folder, Properties, Outlook Address Book, tick the
show as an address book box.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


when I try to find a contact it returns nothing. However, the advanced
find
returns it just fine.

The contacts are in a public folder

I copied the contacts to a PST and the search works fine.

I copy some contacts into a new public folder and the find works fine.
I copy all the contacts into a new PF and it finds nothing.
Any ideas?

 

[Guest]

Ben,

I still have no answer to this. If you get a solution, please let me know.

Thanks,
Joel

I have the same issue. Has a solution been found ?

cheers

Ben

I tried every combination that one could image ton no avail.

Click the address book icon in the toolbar - tools | Options and add the
list of Contact folders you want to use and which order you want Outlook to
look at them.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


I have already done. I have also unticked/reticked, etc. All to no avail.
We
are going crazy with this. Any ideas would be gratly appreciated.

:


Right click the Public Folder, Properties, Outlook Address Book, tick
the
show as an address book box.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the
Field
Chooser and Group by Box!!


when I try to find a contact it returns nothing. However, the
advanced
find
returns it just fine.

The contacts are in a public folder

I copied the contacts to a PST and the search works fine.

I copy some contacts into a new public folder and the find works
fine.
I copy all the contacts into a new PF and it finds nothing.
Any ideas?

 

[Guest]

Hello, I have this same problem.

We have some public folder contacts that will find perfectly find. But one
particular public folder contacts folder will not find anything unless you
use the advanced find.

Copying the public folder contacts to your mailbox (online) or pst fixes it.
But, if you move the "working" contacts folder from your mailbox of pst back
to the Public folder, it stops working again.

It must be something in the public folder itself - or in the views. HELP!

MG2

Ben,

I still have no answer to this. If you get a solution, please let me know.

Thanks,
Joel

I have the same issue. Has a solution been found ?

cheers

Ben

I tried every combination that one could image ton no avail.

:


Click the address book icon in the toolbar - tools | Options and add the
list of Contact folders you want to use and which order you want Outlook to
look at them.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


I have already done. I have also unticked/reticked, etc. All to no avail.
We
are going crazy with this. Any ideas would be gratly appreciated.

:


Right click the Public Folder, Properties, Outlook Address Book, tick
the
show as an address book box.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the
Field
Chooser and Group by Box!!


when I try to find a contact it returns nothing. However, the
advanced
find
returns it just fine.

The contacts are in a public folder

I copied the contacts to a PST and the search works fine.

I copy some contacts into a new public folder and the find works
fine.
I copy all the contacts into a new PF and it finds nothing.
Any ideas?

 

[Guest]

I have an update:

Situation:

**In Public folders we cannot do a regular FIND function on a Public Folder
Contact.
**This Public Contacts Folder contains embedded appointments as attachments.
**I cannot open these embedded appointments (I'm an exchange administrator).
**Advanced find works but regular find returns no entries when it should.
**I must keep this original Public Folder(if Possible) as it is linked to
our Blackberry synchronization and favourites.

Proven: If you export the "Problem Public Contacts Folder" to a PST file and
open it in your mailbox, the Find feature can find any contact. The embedded
appointments are retained but I still cannot open them. If you copy this
folder to the Public Folder Store, Find works - but I have to keep the
original folder so this is not a solution for me.

Proven: If you Export the "Problem Public Contacts Folder" to a CSV file and
import it back into a contact folder in your mailbox then copy that to the
Public folder store - the Find feature can find any contact but all
attachments are stripped.

Proven: For some reason, if I search by company name it returns all users -
meaning find is working. If I remove the company name from a user, they are
not returned in the find results. Is the find searching in another field that
is not first name or last name?

Any ideas out there?

MG2

Proven:

Hello, I have this same problem.

We have some public folder contacts that will find perfectly find. But one
particular public folder contacts folder will not find anything unless you
use the advanced find.

Copying the public folder contacts to your mailbox (online) or pst fixes it.
But, if you move the "working" contacts folder from your mailbox of pst back
to the Public folder, it stops working again.

It must be something in the public folder itself - or in the views. HELP!

MG2

Ben,

I still have no answer to this. If you get a solution, please let me know.

Thanks,
Joel

I have the same issue. Has a solution been found ?

cheers

Ben

:

I tried every combination that one could image ton no avail.

:


Click the address book icon in the toolbar - tools | Options and add the
list of Contact folders you want to use and which order you want Outlook to
look at them.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


I have already done. I have also unticked/reticked, etc. All to no avail.
We
are going crazy with this. Any ideas would be gratly appreciated.

:


Right click the Public Folder, Properties, Outlook Address Book, tick
the
show as an address book box.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the
Field
Chooser and Group by Box!!


when I try to find a contact it returns nothing. However, the
advanced
find
returns it just fine.

The contacts are in a public folder

I copied the contacts to a PST and the search works fine.

I copy some contacts into a new public folder and the find works
fine.
I copy all the contacts into a new PF and it finds nothing.
Any ideas?