Can not delete messages from Inbox

  • Thread starter Thread starter Donna
  • Start date Start date
D

Donna

I can not delete messages from my Inbox folder after
having OE 6.0 open for a period of time. They will delete
if I reboot, for a while. At times, I can move the
messages to another folder and they will then delete, but
not always. At the same time, I can not view my Deleted
folder items.
 
Donna said:
I can not delete messages from my Inbox folder after
having OE 6.0 open for a period of time. They will delete
if I reboot, for a while. At times, I can move the
messages to another folder and they will then delete, but
not always. At the same time, I can not view my Deleted
folder items.
Click to expand...

Deleted Items is probably corrupt.
Go to Tools | Options | Maintenance | Store Folder and see where OE is
storing its data files.
Close OE.
Go to the store folder with Windows Explorer and delete Deleted Items.dbx.
With Win2K, WinXP and Win2K3 it will be a hidden file.
OE will build a new one when you reopen it.

If Deleted Items has messages you want to keep, instead of deleting it move
(not copy) it to an empty Windows folder. Then use DBXtract on the old
Deleted Items.dbx.
DBXtract (free): http://www.oehelp.com/DBXtract/
You can drag the recovered messages from the Windows folder back into an OE
folder in the Folder List in an open OE.

--
Frank Saunders, MS-MVP IE/OE
http://www.fjsmjs.com
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