Can not access internet items

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Guest

I can dial into my provider and connect but, no program can access any data
from the net. Internet explorere says opening page and then says page
unavailable for every item. My av program can not update, my anti-spyware
prgrams can not update, can not access emails using outlook express... I have
emptied temp files cookies etc... I have uninstalled inet explorer and
reinstalled same problem... it acts as if I can not communicate through
tcp/ip. Please anyone who can help on this ....
 
while waiting for any suggestions have tried:
resetting the winsock by going to command typing netsh winsock reset, N/g
ipconfig /flushdns. n/g

I did reboot after each of these steps and get the same problems no program
can access any information on the web. Such as updating anything or internet
explorer or outlook express....
 
also thishas sp2 on it! I ahve also tried registering dll such as urlmon.dll
as usggested in similair problems but ng....
 
Larry said:
I can dial into my provider and connect but, no program can access any data
from the net.
Click to expand...


Back up then to do some testing in the cmd window

E.g. enter

ipconfig /all

That should show you your DNS server addresses.

Then enter

nslookup

(Enter exit to get out of nslookup's subcommand mode.)

Provided your DNS server addresses have names associated with them
that will do a reverse lookup on both of the addresses that you saw in the
ipconfig /all display.

If neither of those commands give the expected results there is
no way that IE or any internet related program could try to connect
(unless you had the IP address to use and using just the IP address
was sufficient.)

This really isn't a problem with IE so you may get better help from
a newsgroup which specializes in networking for your OS.
Here's a troubleshooter which contains a link to one for followup questions:

http://www.michna.com/kb/


Good luck

Robert Aldwinckle
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OK, when I do a ipconfig /all I get my ip address and the addresses of the
gateway and dns server. When I try to do a nslookup of the dns server it
says server could not be found. I then tried to ping the server ng but I can
ping the gateway that was listed. I know the isp is working because I can
access it from other computers. any more help?
 
Larry said:
OK, when I do a ipconfig /all I get my ip address and the addresses of the
gateway and dns server. When I try to do a nslookup of the dns server it
says server could not be found. I then tried to ping the server ng but I can
ping the gateway that was listed. I know the isp is working because I can
access it from other computers. any more help?
Click to expand...


That's the problem then. What addresses for DNS are you getting
on your other computers? If they are different you could substitute
them for the ones which you are (probably) getting via DHCP.
OTOH if you are already hardcoding (obsolete) DNS addresses
that would explain your symptom even more simply.

This really isn't a problem with IE. Your ISP should be able to help you
sort this out.

Alternatively you may get better help from a newsgroup which specializes
in networking for your OS. Here's a troubleshooter which contains a link
to one for followup questions:

http://www.michna.com/kb/



Good luck

Robert
---
 
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