Open any of your Folder and click Tools menu. See if Folder Option is there
in the menu. If it is not then maybe it is disable.
Click Start - Run - type GPEDIT.MSC
Expand to:
User Configuration
Administrative Templates
Windows Components
Windows Explorer
In the right side pane see for an option called:
"Removes the Folder Options menu item from the Tools menu"
Double-click it. If it is set to Not Configured or Enabled then change the
setting to Disable.
If that doesn't work then:
1. click Start - Run - type REGEDIT
2. Here expand to HKEY_CURRENT_USER
SOFTWARE
MICROSOFT
WINDOWS
CURRENTVERSION
POLICIES
EXPLORER
3. in the right-side pane check for the DWORD value NoFolderOptions
4. If it is not there then create a new DWORD value by right-clicking
NEW-DWORD
5. Type a name 'NoFolderOptions" and press Enter.
6. Double-click the entry and set the value to 0
7. Open any folder and see if Folder Options is there. If it is still not
there then Log Off and Log in again or make a restart
Further, you must check your computer for Spywares. Hope this information
helps you, let us know!